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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 910 Showing 18,181-18,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad quickly installed my TVs and provided useful tips on tech gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad staff was knowledgeable and experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate reviewed how to use the remote since this was a change from my previous one . I do wish there was a user manual enclosed for the T.V. I have tried to get one from Best Buy and also Samsung , however no luck . I would like the manual for the TV . I feel that for purchasing it at close to one thousand dollars , a manual should be included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient and neat.Overall, the installation went very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents easily mounted the tv, connected and set everything up. Great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was pleasant and very helpful. And very friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    qeek squad installed all units. ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mount was installed and tv mounted to wall. looks great but tv having issues and receiver too that was bought at best buy and installed by geek squad. waiting for answers, results or new units... ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy and done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Torrey did a fantastic job! Two tv’s mounted and level, looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV. Very professional. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall mounted my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek Squads work. They have wall mounted 2 of my TV's so far...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung Frame TV and the two gentlemen who installed the swivel mount we purchased did a fantastic job installing it. Will definitely use Geek Squad again! I also appreciated the text updates and they were on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, knowledgeable & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. These guys knew what they were doing and did it quickly, answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected tv and components with a hitch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is well worth the money. They are professional in every way. I have used them on multiple occasion. After an installation they called me the next day to check that everything was working as it should. I had a question about something and they even stopped back by the house the next day to help me. Love Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by two great guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad guys mounted my new 82" QLED tv, connected all components that were there from my old tv, and got everything working perfectly. Josh & Robert did a great job placing the wall mount on the wall, hanging the tv on the mount, and making sure everything worked as before. The really know their stuff and are two great guys. They are an asset to Best Buy. Thanks for a job well done guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professionally done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New installation of a 65 inch television was done quickly and perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on the Geek Squad to do it right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five star service with the GEEK squad instaslling my 86 inch TV with the wall mounting. They got right to work, communicated with me throughout the install to make sure they did what I wanted; they even cleaned up when they were finished and took away the boxes and packaging. Could not be more pleased with their work. Totally professional!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in and hung my sound bar and tv above my fire place. and the tv in my sons room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a television wall-mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was exceptional. He was courteous and very professional.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and connected very quickly and with very little disruption

    I would recommend this to a friend