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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 911 Showing 18,201-18,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and provided outstanding service, while also offering suggestions that were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers worked very fast and were friendly and knowledgeable about both the TV Mounts and the TV's themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad good - Samsung 55" BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 55" SAMSUNG. BE CAREFUL. Geek Squad is great, but the TV still does NOT work. Took an hour for the Geek Squad to set it up. Had to use two different remotes to use it. Two times, I couldn't get it to work. Geek Squad needs to come out again. It's been over two weeks and still does NOT work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were efficient and mounted my TV in a very limited space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional & Friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that handled my mounting were very friendly, professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows how to install an entertainment s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job installing all my devices - 75" big screen tv, sound system and mounting rack. Made sure I knew how to use my new entertainment system and respected my home by clearing all packaging and work materials

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that did the install was friendly & professional. We are very happy with the result. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mount is the perfect for for the sony tv…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiently installed and work area cleaned up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! I would recommend this group to anyone and everyone needing a television and soundbar installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Installed the tv properly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 70 inch tv without any issues. Great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT INSTALLATION. EXPERT KNOWLEDGE, THANK YOU GEEK SQUAD!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were knowledgeable and courteous. Did a great job hanging our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed all my TV's very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my TV's and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 TVs installed in an office. They did a really great job and were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my tv and made sure jt was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and willing to spend time with us to learn features.. fantastic service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always.. BB always has great service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice staffs and nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great helpful staffs! The installation was done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in, installed my tv with the wall mount and they alsp tuned my tv for what was optimal and wouldn't burn my oled screen

    I would recommend this to a friend