Customer Ratings & Reviews

Excellent Service. Communicating with me all the time before arrival y made sure that I was satisfy with all the features of the TV

The two men were awesome. Connected everything quickly and explained it well.

They mounted it and connected everything good tested it out make sure it all worked

Great guys mounted my new TV on the wall in my new house

The install guys did a good job of installing. However it took them over 3 hours to mount tv.

The Geek Squad members arrived on-time with everything needed to mount my new 77 inch LG TV and then ensured the system was functioning correctly. Everything was completed within a 40 minute time frame.

I had the Geek Squad set up my TV as it was a high-priced item that weighed a lot and I wasn't taking any chances with it arriving damaged or damaging it myself. The installers were nice and polite and replaced an existing TV over the fireplace so I thought it wasn't going to be a big job for them. However, they wouldn't run a new upgraded HDMI cable (that I had purchased separately) through the walls saying it was out of scope of the standard installation. More annoying was that when everything was hooked up the audio just wasn't working through my receiver using the ARC outputs. The installers simply attributed the issue to ARC being inconsistent and an unreliable hook-up in general. I disagree with this as ARC has become the primary method of audio hook-ups these days and has better potential than the older optical option. They left with me thinking I might have to resort to the TVs own speakers or some other method but within about 15 minutes I figured out an audio setting on the TV that allowed the ARC to work just fine with my receiver. I feel that the Geek Squad installers should have known about this adjustment (I did share it with them afterward). Also, when signing up for the service, if there is a placement and configuration that you must have, be sure to let them know when ordering so that everything can be set up and priced accordingly before the install date.

These Technicians really know their stuff! A pleasure to work with!

Have used the geek squad with several install jobs and they do great work and very professional!

The geek squad mounted the living TV and it was so easy that I had them do other TVs.

Job done well, pleasantly without a mess! We were very pleased.Judy George

The installation crew were efficient, quick and to the point.

The two geek squad guy installed the tv exactly where I wanted it and without a mess and they also covered there shoes with covers so they won't mess up your floors. I really appreciated that. The tv was stable and sturdy and they programmed the remote. Very polite and quick. I would use this service again and request the same guys I had originally if I can. I'm a happy customer.

Very knowledgeable of the product and provided excellent service.

Smooth transactions and installations. Happy with purchases.

The agents mounted my TV and connected it to all other devices.

They were wonderful. Third time using the service. Fast and perfect each time.

The Geek Squad was professional and did a great job mounting our TV and soundbar.

The installation they did was awesome. They were clean and thorough. Did a great job.

I am very pleased with my new tv cabinet. It looks good. The cabinet was put together in about 45 minutes with no mess left behind by the Best Buy tech.