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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 915 Showing 18,281-18,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed TV exactly where I wanted it. He was prompt and a good worker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional knowledge of our installation of our TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NewTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob and Stephen did a great job in installing the TV mount. They were very neat, wore masks and shoe covers. They setup the TV, connected a a/v receiver and the cable remote. We have Total Tech, and the installation was included without a charge, with the purchase of the TV and mount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job on putting up my tv on the wall mount, its perfect! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it perfectly and were clean and pleasant. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hung and installed my OLED. No wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys showed up to install my 65 OLED. Brought a kit and installed the wires in the wall so they don’t show and hung the TV on the wall. Looks great. They un-boxed it and did the whole deal including setting up the sound bar and other systems. Handed us the remote and showed us the key things to know. Very pleased with quality of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never be without Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough how great and professional the Geek Squad is. The two pros who came to our home to install and mount the new 65 inch 4K TV were just a joy to hav3 in our home, they used a mask all the time they were in the house. They made sure everything was working to OUR SATISFACTION. I have used the Squad before and will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tech was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a great job mounting our TV. Thanks and we will use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uber professional. Cleaned up afterwards. On time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv and sound bar. They did not fix surge protector which I purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting and sound bar was beyond great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentleman showed up at my door and brought my 65”Sony in- totally masked. They were prompt, answered my questions, set up the tv, mounted it on the wall as well as the sound bar. Great experience AND they cleaned up after taking all cardboard dented, left over wires and such. Knowledgeable, courteous and prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the agents who mounted our tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you always do a good job very happy w the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 65" TV well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a great job of safely mounting and connecting our new Sony 65" Bravia TV. This was complicated by the fact that the TV had to be mounted to a false fireplace covered with rock. They expertly centered and mounted the 65" TV by drilling and anchoring through the mortar between the rocks and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV and connected it to the sound bar and remote for Comcast. Done very quickly and answered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick efficient and done properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and sound bar and tied up the wires in a neat appearance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and connected properly. All programming was done super fast as the tech had great knowledge of all equipment. Very much worth the money as large tvs need more than one person to mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has happy customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin and Kevin are exceptional Geek Squad employees. They worked hard to make me happy and satisfied with the wall mount of my new 49” X950H Sony. And they did. Very pleasant to deal with and extremely knowledgeable. If you are lucky you may get them for your next project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad tv mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! They were in and out in no time! Great price on the mount, quick set up and thorough explanation of tv. Would definitely use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices

    I would recommend this to a friend