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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 917 Showing 18,321-18,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Outstanding mounting work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quick professional and accurate team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and very good job really looks great up there so I give it a thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent! The installation team was prompt, knowledgeable, and friendly. They got my new TV up and on the wall in no time and programmed it to work with my cable remote. They walked me through how to change the settings and the different inputs, and cleaned up before leaving. Very happy with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hayden and his team were amazing. They performed all necessary tasks efficiently and made sure I got a good overview of operational elements. This was a great experience with extremely competent professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and quick. They walked me through the setup of my tv after mounting it on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support/Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and cleaned up after themselves. They were very knowledgeable on the equipment and viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job and was knowledgeable of tech products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very profesional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A job well done. We are very happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, swift installation, great product knowledge, clean and efficient, workmanship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, Friendly , prompt and completed task quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Setup Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice people, and set up was quick. Only issue: I was told to call with any problems, and there was a sound issue that I called about twice, and ended up fixing myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, installed and set up my tv. Took away old tv and all packaging. Very happy with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wth a large tv and wall mount it was much easier to have experts do the job,nice and knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional young man who went beyond just setting up our new tv. He arranged all our apps in an easy to use order and installed our DVD player which we did not buy from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality workmanship

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV to the wall and hooked up all the peripheral devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and god it all working. They were very neat and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Geek Squad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad install my 65" Sony TV and I'm very happy with my decision to do so. They showed up promptly, installed the mount, bundled the wires, corrected the connection I had done wrong and were out in less than an hour. By the way, I would strongly suggest you consider the annual program as it almost pays for itself considering the added value benefits. Nice Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, professional, efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike has installed and/or serviced a number of items in our home, so he's like an old friend. He was prompt, polite, and professional. The TV installation was trouble-free, He hooked up all of our equipment, and verified that all of them operated correctly, then demonstrated how the setup worked. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing and helping make sure all worked well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic geek squad employre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and helpful. He cared about us as a cudtomer

    I would recommend this to a friend