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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 924 Showing 18,461-18,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    The installer knew what he was doing and was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my TV and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above the beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for better service. Adjusted the old mount for my new TV so it fit perfectly into the space. Also took extra time to make sure all of my speakers were working. Can not thank Geek Squad enough for the wonderful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and helpful tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and knowledgeable. Personable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew showed up on time and provided a great customer service experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed the TV and Sounds Bar Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great. They called ahead and came exactly on time. Very professional and cleaned up prior to leaving. Also personable and helpful with the setup. I had a slight issue and the same tech came back and solved it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Randy" from the Geek Squad installed a TV wall mount for us and hung an outdoor TV that we purchased somewhere else. He did a FANTASTIK job and was very professional and the communication from him prior to getting here was excellent! I am very happy with Randy from the Geek Squad!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete scope service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were good snd efficient. Could not provide all services that had been scheduled by Best Buy sales representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew showed up on time, mounted my 75" set, made sure everything was working properly and then removed my old set. I thought the two men were exceptionally helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad quickly mounted and connected my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70" TV and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation Guys were wonderful. Everything works well. I am trying to get used to on some TV shows that the dialogue and their lips moving do not match up. Hopefully, someone can tell me what to do to correct this. Otherwise, very happy with the purchase, my salesman, and the Team who installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set it up perfectly. Got it working and helped with the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounting was very easy and TV is adjustable for viewing. Also very easy to level TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my tv! It is clear, vibrant, and sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was on time, professional, and the workers were extremely friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the TV mounting. Looks great and the service guy was very cordial

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and wall mount were done in minutes. He also was able to mount our old TV in my granddaughter room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave excellent service. Installed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed the sound bar and tv quickly with adequate knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional Install of TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived aright on time, was very professional and personable. You could tell this wasn’t his “first rodeo” installing a tv mount. He works quickly and efficiently and was done in under an hour. The mount functions exactly as intended,and am extremely happy with my new tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, timely and courteous. Helped out during home remodel.

    I would recommend this to a friend