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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 939 Showing 18,761-18,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hooked up TV mount and all connections only way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome. They mounted my tv and seemed very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Great size. Clear picture. Great volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star Highly recommended Will continue to use for future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew supervisor was knowledgeable, helpful, and very courtious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was smooth he was very through and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installation team is hand down the best! They where fast friendly and clean 3 TVs where put up on walls in about 30 mins. They make sure your happy with the job before they leave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always very professional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad did an amazing job! This was the second TV I had Geek Squad mount in my home. The insight they offered during the installation was very beneficial. I know a lot of people who successfully mount TVs themselves. But if you are like me and just want the peace of mind that comes with the pros getting the job done, Geek Squad is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and the sound bar and everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional install and set up of our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great . 2 Guys came up and installation were professional and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and mounted tv correctly no problems....wore masks and booties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came right on time, answered all my questions & were very professional & helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional individuals, the husband and wife that came to our house were absolutely fantastic, they had all the equipment needed, very COVID friendly care, came out twice because the mounting required two days (above our fireplace the studs were not in alignment with what was needed for the mounting).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work..installation and update done very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted perfectly. Very happy wit the service received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fantastic job. She really knew her job and pointed out considerations to better position the TV in the available space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad Did A Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived on time, were efficient at setting up the new TV (and helping bring down the older one), and showed us how to use both the TV and soundbar. Happy to have their help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless and fast wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs were very polite, professional, and knowledgeable. They did a seamless and fast job installing our very large 70" tv. They talked me through the best location to mount the tv. They cleaned up after themselves and showed me how to find various settings and apps on the tv before leaving.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Third party installers, not Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an 85 inch from Best Buy. Beautiful TV. But when? They send out installers. It's not the Geek Squad. They sub their workout to third party people. 220-year-old showed up 3 months experience. The guy started drilling holes in my walls. Looking for studs instead of using a stud finder put 10 holes in my wall. They didn't have the proper anchors. They didn't have the proper tools had to supply everything. Took the bolts to my fifty five inch that I was gonna hang in another room and the guy kept on saying he's gonna bring them back But he didn't when I called Best Buy. I was told that they don't have bolt packages there and that I could return the TV if I wanted. New bolts makes 0 sense. Best Buy has a great selection. But for $250. I really want professionals coming out to my house. Not to people that I have 2. Weeks training. They do 1 week in school and the rest they do on your house terrible program. Once you buy that t, v, you're on your own. Higher real installers, that's my device.

    No, I would not recommend this to a friend