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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 941 Showing 18,801-18,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional, reliable and they did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apologies I forgot the names of my service techs but they did an amazing job. Total pros, efficient and respectful of my space and time. Money well spent with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have done this on my own!! These guys were awesome!! They had my 75” tv installed quickly and explained everything I needed to know. I will be using them again!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came out and did an excellent job on my install, very professional and proficient. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted TV easily and ensured all wires were tied up neatly. No headaches!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were knowledgable about the setup and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came to install the tv and programmed ir. Explained how To use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came on time, overcame a few obstacles and did a great job on the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV/Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was a good choice. The sound bar was a different story. It was not hookup correctly therefore all my sound is coming from the TV. I’ve had to order another sound bar after I had another Geek squad member take a look at it. Now waiting for that to arrive so I’m able to truly enjoy the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing. Did a great job. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount & setup 65” OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent, neat & quick at a very fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting and Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time knew exactly what to do and efficiently mounted TV to wall and accomplished the initial set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I gotta as looking for. Great picture for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of TV mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was first grade - from the setup of the TV mount, the TV installation and the clean up thereafter, The team had all the needed tools and materials with them to ensure the TV mount I ordered was securely installed to ensure the 55" TV I had ordered could be securely hung up. I would hire this team again every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a great job on the tv install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that put was TV up was very sweet and helpful. I would highly recommend him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few issues with my set up but Best Buy came through. Very Satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad will install my tv quickly.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents will mount and setup the tv and streaming for two apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and set up my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my TV was super helpful. He installed my Apple TV and set up it on the monitor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a warranty return and paid for the new tv to be mounted. The first time they came, they didn't have the replacement tv because they thought they were coming to service the old one. We had to get a new appointment which took a little longer. Once they had that straightened out, the installation went very well. It was quick and a very good and thorough job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adan was very professional and helpful!! I really like Best Buy’s quality of products and their service

    I would recommend this to a friend