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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 953 Showing 19,041-19,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job of guiding me to optimize for viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Professional and patient. Very thorough and had the proper tools for the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and on time. The install and mount of my TV was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Job. Took old TV back with them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed TV on existing brackets. Great job. Removed old useless TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job installing and setting up TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technitions go above and beyond to help out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to do the work were beyond helpful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall outstanding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travyon did a magnificent job with the installation. Got everything set up and connected. Was professional, personable, and did an overall outstanding job. He is a great asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers very quick and knowledgeable about installation-very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Also very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service by the installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good understanding of the TV and did the installation in a very professi9nal manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time service & delivery & installation!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early arrival & excellent installation 7 answer additional questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an 85" Sony X900H TV. The TV legs were just barely too wide to fit on my TV stand, so that made the decision to mount the TV an easy one. Geek Squad came to my house, and had the TV mounted on the wall within 30 minutes. They were quick, did a high quality job, and took care to make sure the TV was level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did outstanding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did great job mounting and wiring TV....looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew done a great job! They were on time and knew what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job done by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris from Geek squad was excellent. He knew exactly what he needed to he also program the TV for me. set up the sound bar did everything I asked of him to do. I would highly recommend him to be a teacher of any new colleagues coming in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my TV from Best Buy and purchased the mount off of Amazon. I bought a 55in /TV for my outdoor covered Patio. The guy from geek squad installed it perfectly on my siding. He was polite, respectful of my things and home. He did a quick and great job installing the TV exactly where I wanted it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation tech didnt show up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had delivery plus installation for LG TV, scheduled for 7:30am to 11:30am. but unfortunately delvery guy didnt show up , I was waiting home all day. despite multiple calls I didnt get any assitance, I took off from work to stay home for this delivery. I was so excited for new TV, but Geek squad delivery team ruined it. Now they are saying me to reschedule it and wait for another two weeks as they dont have any appointments available. Dont use this service if you can pickup and setup this by yourself. Its so much painful. Amazon delivery is much better and always on time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was quick and easy. I would definitely recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast, but great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, friendly, knowledgeable and professional. everything works after they left and they explained everything about the TV and remote. Also answered questions , even those unrelated to actual TV functions. site was clean when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in early and got the job done quickly. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They stayed until it was just right. Very satisfied

    I would recommend this to a friend