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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 956 Showing 19,101-19,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    This Geek Squad agent was the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service that I have experienced!! The agent was prompt and mounted my TV and reduced the number of remote controls I was using from 3 to 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an overall wonderful experience. Agents arrived on time and used tremendous care in the mounting and installation of our new TV. They also cleared the area of debris once their process was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy I had this service and th aw t the mounted everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very useful. Great buy. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks delivered, mounted, set up my TV and explained it's operation. It was fast and very helpful. I could never have done it myself. They took the frustration out of the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand-out Service from Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my new wall T.V. was great. Calm and professional, they handled every request. There were a few glitches -- mostly from my not understanding the process. However, everything was done smoothly and to my complete satisfaction. My new T.V. is great -- makes viewing easier and the room looks less cluttered. I would definitely recommend the installation crew to anyone who needs help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service rep did an excellent job explaining that it was faster and less expensive to connect power for the Firestick to an open USB port on the side of the TV (versus dismounting and remounting the TV to access an outlet a hard to reach outlet). Very friendly and fair minded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install of 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs that came to the house were very knowledgeable and took their time setting hanging the TV and taking care of the installation. After they programmed both the TV remote and cable remote to the TV, they took the time to show us how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to have the TV installed. Everything was done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a excellent job with the mounting of my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, were pleasant and friendly, installed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and connected all devices and apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the new mount I'd purchased and mounted the tv on the wall, just as I had requested. Steve then took the time and showed me how to use the remote. He was very patient as I asked quite a few questions, and instructed me how to use the tv remote I really don't know what I'd do without the assistance of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hooked it right up and it’s perfect for my 75”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very professional. No problems encountered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good service. They hung up my televisions and hooked them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very professional an knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed without issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items were installed without issue. Would use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome, really nice and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job setting everything up on the wall. Great work.

    I would recommend this to a friend