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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 957 Showing 19,121-19,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and added everything needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek SQ installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works as it should. Installation was great. TV looks good and technician was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely friendly efficient service. Respectful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and they cleaned the area after they were done, looks perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy Geek squad mounted my tv perfectly and they are very nice and made sure we are ok with the position of the tv .after mounting, they help us with set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and kept cleaning up after himself as in his own home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grey service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier than trying to set up ourselves. They set it up quickly and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Geek Squad to install and mount my video equipment nice and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation that was done very quickly.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid-level attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to be home during the installation, but I had someone available to let them in. The display was mounted on the preexisting mount. I left2 new HDMI 2.1 cables to be used instead of the older ones on the old TV. They still used the old ones that were not 4K 120Hz compatible, so I had to switch them myself after they left. They also hung the TV in an uncentered manner, meaning it is 6 inches too far to the right. This means that I will have to fix it myself by taking the TV off and rehanging it. This effectively renders their services useless, and it is very frustrating. I can't believe they did not check the TV "center" as a basic checkpoint. While the delivery/installation was technically free, I still had to buy the Totaltech to get that and it was the same amount. It is very disappointing and underwhelming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure I was completely satisfied with my TV before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient as usual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent did a great job without exception...as expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer and helper were clean, professional and communicative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, quick, and they made it look so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done with the installation of this TV. Nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and efficient with the installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install as expected. Good job. Very kind and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional associates! It was a wonderful experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, professional and on time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my tv and cone Ext all my devices

    I would recommend this to a friend