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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 962 Showing 19,221-19,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a GREAT Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting and installing my new TV.. Thanks guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad end it is superb job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gig squad melon my 85 inch Sony TV and cleaned up all the mess

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was on time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After it was discovered the sales agent ordered the wrong set up options, the Geek Squad assisted me all they could in the time frame that was set up for the appointment. It was supposed to be set up as an installation of all the equipment I purchased, not just the basic TV mounting. The guys helped me coordinate all of the pieces and a little of the electronics. They were great! The overall experience, not so much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fits great looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price was good,ezy to used. makes the room look better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squaaaaad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy and informative. Will use this service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal and Justin were great! We just moved into our house and we were still trying to settle in. They were accommodating and very knowledgeable. Since we couldn't put the TV exactly where we wanted, they were great at problem solving the issue to ensure we were happy with the placement. Great team and conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price of admission……and then some!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech, Tom, is the best! Even though the mounting options proved to be somewhat problematic, Tom is a "get-it-done" kinda guy. Geek Squad is the reason I signed onto BB's Total Protection Plan, which has more than paid for itself in the time I've been a subscriber.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount was installed by the Geek Squad, and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and courteous team. Fast and as requested installation. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a breeze!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't remember the installer's name, but he was so helpful, friendly and knowledgable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad are the people to go to at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My T.V. Looks absolutely beautiful with the wall mount , hung by the geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician very efficient and friendly.I thought the price was too high because he only needed to hang the TV on an existing,mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and job by the installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great television with vivid color which I prefer. The geek squad did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top notch hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional knowledgeable team courteous on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great rack!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality for the price and the features are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed the job fast and were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff were outstanding. They were friendly, knowledgeable, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick, informative, and tech was cautious and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called before the arrived, and they covered their shoes. Installation was completed nicely and we had a pretty good interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Putting up 65 in TV installed quickly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was on time n did great job with 65 in TV I will used them again

    I would recommend this to a friend