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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 968 Showing 19,341-19,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, easy to schedule. Installers were professional and ensured TV was installed per our requirements. Would definitely used Greek Squad installation services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Great No Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came mounted my new TV up in my living room absolutely no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well spent money having Geek Squad install and maintain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on my home and did a wonderful job setting up my new smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service and care

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed for a family member with a disability. The tech was courteous and careful and took care of several issues that had been bothersome with the old TV. It was mounted above a computer table and all of the equipment for voice control was installed so that the final work could be done easily. I highly recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job installing my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job mounting my TV and showing me how to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Agents mounted my TV and made sure every thing was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation done quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that went to do installation was very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted fast and secure. Will definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was great! Complete setup for my Sony TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting by the Geek Squad was a smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and free service with Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free Service we recieved with our Total Tech - best service from Best Buy. We got our new TV connected and mounted for free, the Best Buy technician was very competent and provided us with very useful details about our new TV. He did a perfect job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to set up my TV, they were great and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and very knowledgeable. Very happy with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable, neat and courteous ,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys where on time and very professional in their work. Quickly mounted new TV and set-up TV and remote. Fully explained functions of TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very qualified and even gave suggestions on placement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall everything went well but they could have done better in finding the stud on the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent, the techs were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, installed my 65" TV and wall mount. They also connected the satellite box, DVD player, and a vintage CD player. After they hauled away my old "the" TV, they instructed me on how all the new equipment worked, they made sure the area was well cleaned. I highly recommend using the GEEK SQUAD.

    I would recommend this to a friend