Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 970 Showing 19,381-19,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Fast install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional will definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous interaction to with the seamless mount job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The t.v. was delivered and mounted very professional also done it in good time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy with have pros mount my new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was grateful to have this service when I saw the amount of work and precision of the Geek Squad technicians when they mount my new 85 inch TV. Its great to have someone else liable with your big TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 75" Samsung TV and the Geek Squad set-up everything! It was a huge help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 3 of our TVs quick and fast. Looks very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing wall mounted television. They made sure I understood how to operate the remote controls and answered my questions in a professional manner. Appreciated that they wore masks and had on foot covers. Would not hesitate to recommend the two gentlemen to others. Keep up the good work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and setup the tv and devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenny G

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were friendly, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the team did mount the large TV and connected the bluetooth speakers, I was charged an additional $50 for the speaker. I was told that the connection of the speakers would cost an additional $50. When I called the Geek Squad, I did tell the person whom I spoke with that I had a large TV, two speakers, and the same additional items that I had the Geek Squad connect when I moved into a home in Nevada. The Orlando Geek Squad team told me that the additional items were not listed on the order and I would have to pay more for those also. I declined. The new CEO, whom I understand was the CFO, has certainly changed things and I will be closing my membership with the Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast clean and quick the techs were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made it look easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job setting up and mounting my big screen TV They answered all my questions and showed me how to use the remote and features. I am glad I spent the money to have them install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy repeat customer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 65" tv and wall mount to be installed in my livingroom. The team who came to install it were polite and quick! They demonstrated how everything worked and even set up my apps on the new tv. I have ALWAYS gotten great service from the Geek Squad. I never hesitate to recommend them to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and mounted the TV quickly and cleanly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable staff. Made great recommendations on how to stage everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Didn't have to worry about a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation service. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the results efficiency he didn’t leave a mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for my situation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great- solved my problem for a TV installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy! Worth every penny! Very professional set up! Thank you Amanda!

    I would recommend this to a friend