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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 972 Showing 19,421-19,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad replaced my wall mounted TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, on time, professional describes how the Geek Squad came in removed the faulty TV from the wall and replaced it with a new one. I’ve said this before and will say it again, this is exactly why everyone should purchase electronics from Best Buy. I know I will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad to mount and install a 70" television on my wall. They were courteous, on time and took their time to make sure everything worked correctly. They weren't gone 5 minutes before I couldn't remember something they had told me. So I called one of the guy's cell and he talked me through it and stayed on the line to make sure it worked. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all wires for the antenna and PS5. We just moved into this house, they previously mounted my TV in our apartment, too. Great service both times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was done very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very professional and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Geek Squad. They were fast, friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did not have install a mounting bracket as there was already one in place for the TV that was being taken down and upgraded to another that was suitable for the new one. They inspected the bracket to insure that it was up to the standards for the weight of the new one, installed it and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was successful (finally due to Co-Vid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were polite and completed the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    84" set up & mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents successfully installed our set up - no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen did a great job mounting and hooking up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great service and very fast job. love the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new tv and secured all hookups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and looks ver nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my bedroom TV on wall. Looks and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made mounting the new office TV at the right height and location easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These installers were excellent. White glove service from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my mount the geek squad guys we’re very professional and quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little frustrating but they resolved it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two TVs and scheduled them to be installed at two different locations. In hindsight I should have insisted the TVs to be rung up on separate transactions bc it was a nightmare for the geek squad. I had to spend over an hour sorting it out with geek squad transferring me here and there and that was frustrating. Finally the manager called and took care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional an helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the guys did a great job, they were curious professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional, knowledgeable, and pleasant. Went out of there way to explain exactly what they were doing, and how the new TV worked and were very patient with me as they explained how my remote worked, and showed me how to download the apps I wanted. They were neat and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was amazing. Brilliant, efficient, neat and educational

    I would recommend this to a friend