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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 977 Showing 19,521-19,540 of 38,693 reviews
  • Rated 4 out of 5 stars

    Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents who came out and explained everything to me and were patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 agents came to install 86" tv and mount. Very courteous and professional. Made sure they installed where i wanted it. Cleaned everything up before they left. I read some bad reviews about this service but luckily I didnt encounter any issues. Would definitely use geeksquad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mounting bracket was easy to mount and securely keeps tv held. The bracket allows a smooth glide in and out as well as a 4D tilting option. If access was need for tv connection there is nearly 8 inch of space to get behind TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let Best Buy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Best Buy Tech installers . Very professional and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides great communication & service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was punctual and very kind. Personally, I wasn’t present but they updated me via text on everything that they were doing and I believe that is great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to my house were amazing, quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee of the Month/Year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very detailed workmanship. Got it right the first time. Polite and professional. One of the best service experiences I have had to date. Naijah was terrific!! He should be employee of the month/year!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did an OK job but really didn’t work out the multiple remote issues. I want one remote for the connections to work but now I have four that need to be used. One for the tv, one for the sound bar, one for the DVD and the last for the satilite system. He claimed he couldn’t do it because he wasn’t aware of the systems we had. All of that was provided to her squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good work. They were professional, timely and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a Great job on the install! Will use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted perfectly by geek squad. No damage done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys got it done in record time in a professional manner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems very sturdy.Mounts easily to wall. Meets our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alain was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alain was friendly, knowledgeable and went beyond a simple installation and setup. He ensured that we knew how to operate the new controls and that we were comfortable with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv Sony A8H 65 inches with sanus wall mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick helpful professional it was very easy and a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mount for my 65 inch television and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The set up of everything was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up everything very quickly, explained everything clearly and took away our old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy mounted tv on the wall and I was completely pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precised and Quality Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional. They did a great job!

    I would recommend this to a friend