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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 978 Showing 19,541-19,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great no issues Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff did a challenging install great! Mounted the TV & ran cable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING WAS AMAZING AND WENT WELL no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and quick work but well done. Employee was very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Fast and easy and did their job right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rack city

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is perfect for my 75 inch screen TV. It holds it up and no signs of a dropping. Perfectly installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly , punctual, informative, professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech's installed and hooked it up. They were helpful with explaining how it all worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installatiom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fabulous. Quick, efficient and explained the tv functions very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv mount took less than 20 minutes. I will use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, and everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome very nice. They knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Follow up service not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV’s were installed well. But I have purchased over $8000 worth of items and have had too much trouble with the refrigerator. It is not level and the ice dispenser has stopped working. And I can’t get anyone out here to service it. Your organization is far, far better at sales than service. Because of this, I am not happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth, easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desha Senter, the team lead, led the installation. They were on time, careful with the television they were installing, carried away the old TV and packaging (leaving the floor clean) and set it up as advertised...in short order and left me fully up to speed on my new OLED TV. What can I say but an excellent Geek Squad effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Quinton were very friendly and did a great job! They communicated great on arrival time. I'll reccomend Geek Squad to anyone. The third party was suppose to install 3 weeks prior and never called and didn't show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" and 77" installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service but only one guy showed up to do the installation of the 77" and reinstallation of the 65". 2 guys should of been here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we choose this service to install new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    choose the premium mounting and service for 1 year. was the best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job. knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely hire again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek square team was amazing, easy to schedule, work with and very knowledge. Very fast and clean work space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLER DID A GOOD JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE CAME ON TIME AND MOUNTED THE LARGE SCREEN PERFECTLY ON THE WALL AND GOT IT WORKING TO SEE THE SUPER-BOWL. I CONNECTED WITH TIVO TO UPDATE THE BOX AND DVR.

    I would recommend this to a friend