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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 979 Showing 19,561-19,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Outstanding job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in moved a TV, installed the new TV, did the setup, etc., Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we had this done. TV is safe in the room where the boys rough house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed the wall bracket quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted the wall bracket and TV professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service team was great and did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv on the wall. The gentlemen that came did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers are nice . They did an espectacular installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value & Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents installed my new Sanus TV mount. They even program my DIRECTV remote to operate everything and make sure my Sound bar was working. I have an appointment to have them out by three other TVs. I highLy recommend Geek Squad. I also had a in-home consultation on how to network and fix other issues I wanted to streamline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did nice job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung our tv and hooked up sound. Happy with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was great. Professional, courteous and knowledgeable. I would definitely recommend him again. In fact, he scheduled another Geek Squad visit to my other home on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job in mounting this TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting looks good but the technicians did not clean up wall shavings or dispose of empty boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and ver helpful. Would use again and recommend highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at problem of getting audio from PC to bluetooth receiver that was not getting an adequate signal for uninterrupted sound. Recommended Sonos device and coming back to install. Kenny was knowledgeable, considered and discussed alternative solutions and recommended utilizing my WiFi network to connect the two devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, quick and very friendly made the visit enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation, knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Nice guys professional installation Great customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was installed by a third party installer, it was easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were awesome. Super friend and knowledgeable. Knew what they were doing and took time to explain the new tv set up. You cannot go wrong using Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys that did our install were amazing. Just wear shoe covers next time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Bomb ! Love It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and Ahmed were great; they work the geek squad out of SugarLAND, TX., so get them if you can! I have always been very happy with the Geek Squad and keep the Total Tech protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team came on time and worked like clock work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV and connected to desired additional equipment.

    I would recommend this to a friend