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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 980 Showing 19,581-19,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Did a awesome job!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way my house looks with the television hung up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed TV mount effortlessly & quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted the TV came back to 'fix' a mount. The brick had cracked and the bracket had come loose. They let me know when they'd arrive and they were on time. Nice time with them, and it's fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the new Nerd Herd! ♥️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and friendly service workers. We really appreciated their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous and pleasant. Wore shoe protectors, clean up after drilling the hole for the mounting brackets. Took the time to explain the functions of the TV. Could not be better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth action!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount works beautifully and seamlessly. can move with almost a touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing. Very quick and helpful. Lucky they had an extra mount for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works great much nicer then are old one we have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad was great and installed my TV as I was expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV perfectly and was very patient and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came right on time and were very efficient in mounting the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They were quick with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv quickly with no problem.the internet was hooked up too i would give a good review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job, knowing exactly what needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came to mount our new TV, went above and beyond completing the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best CREWS out there for in home service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the TV and mounting crew ALWAYS go above and beyond! They do so much more than you think they are going to do and actually seem like they care which is hard to find nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV bracket install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The group of three agents, Dill, Blade and Zack did a great job setting up my new TV and getting it connected to my network and showing me how to use many of the key features. Well worth the money to have them set up and install the tv mounting bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very knowledgeable, courteous and efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great install, nice guy, quick work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done well, kept clean, nice & quick. Was a little late getting to me, thus the 1 star deduction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job as usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always on time and always a professional job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65 inch wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was great due to Louis he was great! We love our new TV:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek install and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, Nathan did fine. I just forgot to tell him to get rid of the DVR and load the SPectrum app on to the new Smart TV. My fault, just too forgetful while he was here.

    I would recommend this to a friend