Customer Ratings & Reviews

These guys were great. Worked efficiently. Cleaned up after themselves.

They did a good job of installing a TV that we also could have installed ourselves. But would not use them for appliance delivery or installation again.

The Geek Squad mounted the 55" TV on the mount and attached my cables. They did a great job and removed TV box and trash. Excellent job.

The agents were superb in mounting the wall mount and installing the new tv, they explained how to work the new tv, and everything the new tv did for us. The only reason it’s not a 5 star review is because we had 2 previous no call/no shows from 3rd party installers….highly recommend geek squad for all installs….they really need to get rid of the 3rd party installers

Perfect service. Prompt, courteous and technical experts. Worth every penny.

Very efficient and neat. Both men very pleasant and polite.

The guys did a good job. It was a hard install outdoors.

Gentleman from Geek Squad calls me to tell me they are short people since his helper is in the hospital. A woman shows up (clearly not who I spoke to) to mount a 50 inch TV. They are supposed to guide and recommend TV height (they are the experts) and this was premium installation. The cable and electric is integrated into the wall for wall mountings. They mounted it much too high, with wires hanging. Disappointed for $200 and customer service hasn’t gotten back to me. BEWARE!

Excellent work Fast quality work and set up looks so easy

Team did a very neat job and bundled all the connections.

Great! Very helpful in explaining new tv. Highly recommended!

the TV was mounted quickly and professionally. We had no issues.

The guy's were very professional and knew there staff quick cleaned up everything and answered all questions.

Definitely recommend Geek Squad to do the install on my 85" TV. With such a big TV, you gotta have 2 or 3 sets of hands to get everything bolted in, lifted and configured right.

Professional with no issues. The crew was efficient too.

Service was excellent-agents were prompt, courteous, knowledgeable and fast. I would pay them again, well worth it!!!!

guy's were on time and very competent, and had no trouble getting it set up.

The gentlemen were prompt, polite, and respectful. They save me money by indicating the present mount was sufficient. I was able to return the one purchased. Cleaned up after their self.

In store crew is great, but the sub-contractor they used for TV installation was not great. The communication between myself and their office goes beyond what one would expect from someone representing Best Buy. In the middle of my call with the operator she told me she had to go because her shift is up and someone else would call tomorrow. What kind of customer service is that?

The mount is an awesome size for the size of my tv