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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 982 Showing 19,621-19,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was very good. they came on time and were helpful in setting up and helping with utilizing the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an overall great job, that had to call two guys due to the tv size which ate up the day but overall great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service and very helpful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the tv very quickly, not more than 20 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job. Quick and easy. Cleaned up trash and vacuumed up dust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well hung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, they hung, they cleaned up, they left. Well hung. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and timely answered questions and made sure everything worked properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small issue with initial tech making the speaker wires too long, and appeared one was touching another which kept forcing receiver to go into protect mode and turn off. Was quickly remedied when tech trouble shot the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were superstars. They installed and explained everything to us more quickly than we had expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Depends on the tech...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the service that is provided but with regards to the techs, it depends on whom you get. They are willing to help but don’t necessarily set up the product so that you don’t have issues. I’ve had to call numerous times to have a phone representative tell me how to correct the problem and it’s still not fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our new TV—did a great job. Hauled away old set. Clean and timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad done a fantastic job and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new 65" TV. The young men who set up and delivered my new tv did a great job. They were polite , explained every thing about my new TV. The geek squad are great people that is why i signed up for them to do all my work on my tv's and on my computer . It is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient installation of my television, wall mount and sound bar. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my big tv fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient, cleaned up after themselves, and fast! They did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. It has a nice clear picture. Nice for our family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install/Set Up/Follow Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more satisfied with our new 77" LG TV... Installers were outstanding (Austin and Addis). Follow up from Austin was a BIG help with some minor setting issues. Rich and Lorraine :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was great! He was knowledgeable about my TV and how it mounts. It’s an LG G1 so it comes with a special mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad had the tv mounted on the wall in no time and ready to watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don was outstanding. So easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don was outstanding. After an absolutely horrible experience with getting the details worked out. 10-12 hours of being on hold. I had had it with Best Buy. Don came in and turned it all around. He communicated well. Came when he said he would and knew what he was doing. Can't say enough good about Don of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team mounted tv and all devices in a timely manner.

    I would recommend this to a friend