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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 984 Showing 19,661-19,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great experience. Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was superb. Did an awesome job. Everything went perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Service guys were great! Fast install and very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad courteous and polite installing my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did great job installing my television courteous and polite!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation seemed a little rushed, but Jeff was super helpful and left his card in case we had more questions. We were hit with a fee that was not told us upfront when we bought the TV, but we didn't want to install the TV ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad that I purchased this service vs trying to install TV mounts myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex was Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex did an AMAZING job! Incredible attention to detail! Very polite and professional! Alex went above and beyond to make sure every safety precaution was in place given the current COVID requirements. ALEX DESERVES A RAISE!!! He is undoubtedly the reason I would recommend Geek Squad to friends and family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly and safely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 65 inch TV quickly and safely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy peazy lemon squeezy of a setup. Wish they spent a little more time on the connect part but overall good job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They explained things well to us. They were very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job installing my new TV and soundbar. I’m a perfectionist and to my surprise they exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing went perfectly. The installer was able deficient and asked the questions to make sure we ha d the tv mounted in the exact right place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation of TV and hookup to stereo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the new OLED TV. Then they made sure that the stereo system which is controlled by the master remote was operating and also showed me how to use the DVD player. They were patient, which I appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ‘floating’ tv’s now...should’ve done this a lot sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad nailed it with our TV wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual, extremely neat/clean, informative and efficient and offered recommendations for improvements with our cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were very professional and helpful...however the connection for my original digital optical soundbar (older Bose model) was not working properly after a day or two..sound would not work...had to buy new Bose HDMI sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a Hit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my television quickly and efficiently. Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This worked perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took the Geek squad 10 minutes and my new TV was mounted. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am almost illiterate on tech issues, I was so grateful that you sent the same tech to finish our job. He was knowledgeable, efficient, and friendly. I hope all your techs are like him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did the guys do the install, they made sure it was to my liking before they left. I had noticed a minor slant when looking from afar. One of the guys knew it would bother me and he did a minor tweak and fixed it for me. The whole process was smooth and they even took care of removal of the box/trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Investment for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of the install and maintenance plan can only be described and excellent. The Sony 85" TV, Soundbar and Speakers became a completed project in just a couple of hours, and the follow up service is great. Got to have it.

    I would recommend this to a friend