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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 987 Showing 19,721-19,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Superior service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was very professional and knowledgeable. They took the time to explore several options to optimize my installation. Extremely pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came did a great job installing the tv and they were fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with prompt service and end results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hing my tv in my bedroom very professionally..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad wad great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was great. Professionally done and helpful hints. HOWEVER, Best Buy third party arrangements for the installation fell through three times because Best Buy could not figure out how to write a contract with the contractors to deliver as well as do the connection and set up. My advice is to take the stuff stuff home yourself if you can manage it or be prepared to wait for the in-house service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s holds tv wonderfully I would buy it again nice choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extraordinary service, attentive, knowledgeable and kind technicians. They took time to do the best possible job and provided advice. I will call them again. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked quick and was friendly while they mounted my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for and feel like I was the winner! Geek Squad rocks! They were super careful when entering my house, shoe covers, masked and professionals. Within about 10 minutes took the TV out of the carton, measured and hung my gorgeous 82" Samsung on the living room wall. I love Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy install tv on wall...better place for this big tv.. GREAT JOB!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew exactly what had to be done Professional and no mess left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucas installed my TV a month ago and I am happy to state that everything he set up is working well. He even set up my cable remote for me. In addition he explained everything clearly and slowly. In the end I was very happy I chose to have this installation. Lucas is an excellent person as well as a savvy tech. And he even cleaned everything up. Kudos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job. They mounted my TV and surround sound system very quickly without anything to clean ip afterwards. They were very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a terrific job installing a home theatre system which included in ceiling speakers, requiring ceiling cut outs, and in wall center channel and subwoofer. In addition, they installed eight other in ceiling speakers, receiver for my outdoor pool areas. They were professional, knowledgeable and showed me how to use my new devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came to install the new TV were punctual, very polite and very capable. They made all the necessary changes to our remotes and were very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer arrived on time with advance call very polite and did clean work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service. Friendly technician. Looks great. Would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to a promotion, received free delivery, mounting ad set-up for a new tv. The two Ggek Squad members were very friendly and professional. They offered suggestions For optimal placement and viewing. They took great care to clean up any dust from drilling holes and cleaned everything up when they were done. Overall great experience and I would highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome did a great job very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional and knowledgeable. Their communication was exceptional. I had a very positive experience and, I’m appreciative on how they handled my appointment with professionalism and care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and also setup all of my streaming options.

    I would recommend this to a friend