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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 989 Showing 19,761-19,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job installing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and knowledgeable in installing and setting up my new SONY TV. Being a Total Tech member, they also hauled away my broken, less than 2 year old 50" Samsung! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just go for it! You need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! The man was very courteous, knowledgeable, and did the job efficiently. I never would have been able to hang this tv - even with a gaggle of friends - so I am very impressed he was able to hang it so well by himself. Worth the extra money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this tv mounted in my bedroom. Geek squad friendly and knowledgeable .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounted two tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the service in and out in no time. Big difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very friendly & knowledgeable. They always do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad acted on my last minute request and did a great and professional job, perfectly. I had a small window of opportunity and they hit the target - bullseye. Thank you guys for being timely, professional and most of all for getting it done. I will recommend your services all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent were good and had good info already had wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the GerkbSquad made it easy and painless to upgrade our TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service clean and professional installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great service & takes only 30 minutes. I will call again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who came and mounted my TV where kind and courteous and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew their stuff, my tv looks great! They came in, mounted tv, cleaned up, and left. I’m still amazed at how the LG G3 looks flushed flat against my wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS personnel did a great job of removing the old TV and installing the new OLED TV in our master bedroom. Very thorough and cleaned up after the TV was installed. Total Tech is a great investment! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our new TV and setting it up. They were on time and completed the job quickly. Would recommend them and would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived with my TV visibly secured and safe. They were extremely respectful of COVID guidelines, and frequently asked questions to make sure that it was installed exactly where and how I wanted. They even did some minor cable clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed me everything I needed to enjoy my big TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people and they did a great job. Very helpful. Love the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time the Geek Squad came for their install, 8 people showed up, each taking a TV and each taking over a room in the house where they provided their magic. That was a lot of people each working in unison and getting the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is sleek and movable and highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and they did a great job

    I would recommend this to a friend