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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 990 Showing 19,781-19,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV in no time! Great work! #GEEKSQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys who hook up the my tv on the wall did a g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who hook my tv over the fireplace did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and did a great job! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that mounted my TV was friendly and knowledegable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad delivered and installed my new TV. They made sure I was connected to the streaming device -- and then verified I knew how to use the remote control. The service was premier! I am having them return to set up my wireless speaker system. Well worth the purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING SERVICE all around!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome! I am what "some" people might refer to as being overly picky. The Geek Squad hung my Sony 77" & 65" televisions and Sound Bar perfectly. They were extremely patient & while I was trying to determine the best height to hang it. I will continue to use Geek Squad for my future technology needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, used a few times now. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended if TV needs to be mounted in a tough spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Knowlegable And Polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a nice job and didnt rush the install. They were professional and very polite. They took the time to make sure that everyrhing was running correctly and explained to my wife and I. They also stuck to strick Covid protocol which was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the staff who came to install very professional, they left my room clean and there was no clutter, they took all the garbage, the installation very professional and fast the cables very orderly and left everything working and insured, very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and courteous with us. They did a good job, but they are not consistent with communication and follow up. There was an issue with the setting up of the equipment and they let their superior know about it. We were supposed to get a call which we didn’t, so we called and they were aware of it . They were supposed to get back with us and we are still waiting not very pleased with that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The GeekSquad did an expedient job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who brought our TV hooked every thing up and were very polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Urquhart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fabulous- they took over and I supplied them with whatever they needed and the next thing I knew. There were sound. Albert & Wence ? They did a fabulous job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took the Time to Mount it Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys pointed out that the wall mounts were off center and moved the Mount to the proper position on the wall. Appreciated the care and concern that they had for our viewing pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, quick and understood the assignment at hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gerk Squad mounted my tv and the wall mount is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean, accommodating, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys took the time to understand viewing habits and worked with that to align and mount TV at just perfect height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work completed was quick and efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew showed up on time. Crew was knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a great job instilling my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were pleasant and professional. they were timely and competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Television mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew that came out and mounted my 65" television did a great job. They were friendly and arrived on time. I also had them run the wires behind the wall so that they would be out of view. Again, they really did a great job.

    I would recommend this to a friend