Customer Ratings & Reviews

The Geek Squad crew that came out and mounted my 65" television did a great job. They were friendly and arrived on time. I also had them run the wires behind the wall so that they would be out of view. Again, they really did a great job.

Had a little trouble nailing down an install date, you guys are so busy, dates and time would book really fast: openings would disappear. Did not get my sound bar mounted and my low voltage wire were not hidden because order was not written right in the first meeting. I was not aware that I needed to mention this and that it became an issue. Still not mounted.

The tech's were very efficient and friendly. They explained how the Samsung smart remote worked and they helped me setup our streaming services. They were thorough and weren't rushed to get out. They wanted to make sure I was comfortable with the installation and operation of the TV.

The delivery was without incident, the TV and Blu-ray player were delivered and installed, and setup as promised. The existing TV was moved to another room and setup. Very satisfied.

Professional, capable and efficient technicians! Top notch service!

We have been very impressed with the Geek Squad every time they have come to our house! The initial investment to sign up to have them has been WELL WORTH IT!! They remain in contact with you through all stages of the purchase, arrival date/time, and follow through. A GREAT investment! Thank you to Best Buy for hiring great employees!!!

We always purchase electronics from BB because of the expert advice and outstanding delivery and installation service from the Geek Squad. BB’s online chat and customer service reps via telephone are the best, thank you Best Buy, keep up the great service!

Agents did a super job explaining the mounting positions and viewing options. The work was professionally done and completed in a very short period of time.

Technicians were on time, professional, knowledgeable and courteous. I would highly recommend the Geek Squad.

Great service very convenient, they did a fast and clean job!

Another amazing job done by Aaron. Great job as always

The tech was pleasant and knowledgeable. However the placement of brackets blocked an outlet which caused cable hook up difficult

Made sure tv and fire stick was peared with each othet

Quick and did a great job! Would use the service again.

They did a great job installing and were attentive when an issue arose.

Excellent service and experienced technicians.Great price on items purchased.

Best Buy has the best customer service. If you’re not satisfied with their insulation they’ll fix it they listen to all your critiques and they’re very kind.

Worked well together and installed things correctly.

The Geek Squad arrived with TV and Sound bar. The unpacked and mounted TV to wall bracket and connected soundbar. Then they connected my satellite service and streaming services. They instructed me on operation and had me practice. When they left they took packing material and old TV.

Installers were professional and assisted in making sure all cables were routed and installed correctly to all connected devices.