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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 992 Showing 19,821-19,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were great. Very patient and willing to answer questions. Put up with my butting in. Took suggestions when it was necessary. They took there time and installed the TV correctly so it will work with my other equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He went above and beyond for the installation of our television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were super friendly and helpful! Got in quick, didn’t leave a mess, and made absolutely sure I didn’t need anything else before they left. Definitely a top customer service experience. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the picture quality is good the installation and Melanie the gentleman did an excellent job the second guy who came out the first two came out did not seem to understand what they were doing. But I understand this from a third-party vendor overall I’m satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game room glory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this wall mount. Now my game room is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use.Screen has great clarity. Would recommend to freind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD mounted the NEW TV quickly & effectivel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD removed the old 75” Sony TV and mounted the new 77” Sony TV. Did va great job in reasonable time. My wife and I do still need help with using the remote, can the GEEK SQUAD expert return and help us use the remote effectively ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an old Samsung, they mounted it perfectly..it was done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and friendly. They answered all our questions and helped us find solutions to connect our old system with our new tv. They were happy to help us and had a great positive attitude saying it’s their pleasure to help us, even on New Year’s Eve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were quick, very neat and very courteous. I did not want to risk dropping anything. It took them less than an hour to install the entire system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money I’ve ever spent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to have Geek Squad install your tv and mounting system ask to speak to an installer while your in the store. They recommended all of the right accessories so that I didn’t purchase the wrong items. Installation was spot on and the crew was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome! They went above and beyond for the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted as per request and assisted in reboot of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was as expected for this situation including the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek Squad did a great job installing my tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents minutes my TV and reconnected all the other devices. Left the area clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time at my home and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agents were exceptional. They were professional and well prepared to do a great installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and knowledgeable techs that answered all my questions

    I would recommend this to a friend