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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 994 Showing 19,861-19,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! On time and we’re done quickly. Great quality work too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional and on- time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team does such a great job reviewing the job and then carrying things out seamlessly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 stars because they were 3 hrs late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave them 4 stars only because they arrived 3 hrs late due to their previous appt other than that they did great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them install and wallmount a 65 inch curved TV. They did a nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled installation on brick (with surface add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I booked Geek Squad since the idea of installing on a brick surface seemed very daunting. The brick surface is a separate add-on service to the advanced package. Altogether it was a bit expensive but seemed worth it to have it professionally done. The two squad members very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job from the tech team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team was profession and did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AOK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It required 2 people to install, geek squad made it look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad home tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was really nice and knowledgeable. Answered all my questions without any judgement, would definitely recommend geek squad for your home tv & audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with professionalism and character of the installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very well communicated arrival time. Agents were polite, informative and patient. Mounted my 75 in tv and dint need to use new mount purchased so saved me some money. Hooked up sound bar, Wii, DVD and cable and his cords as best as possible. Very happy with outcome and would definitely pay for this service again.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cheryl. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job mounting and hooking up all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rob set-up two of our TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your "Geek Tech" Rob was amazing !!!! So very helpful. He really knew his stuff!!! Real nice guy. Very knowledgeable, and courteous. He is the 2nd Geek we have had come to our home (Dec. 2020) The two of them were wonderful !!! Keep up the good work !!! Roseann and Bill Rosen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wa worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick in the technicians were very helpful .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who delivered and set up my television were true professionals. Respectful, clean and darn good at their job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an excellent job on the installation and mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional. Quick installation and clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shaun from Best Buy did a fantastic job hanging my daughters TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my son’s tv quickly and were very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy process! They were in and out and my mount looks amazing!

    I would recommend this to a friend