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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 997 Showing 19,921-19,940 of 38,693 reviews
  • Rated 4 out of 5 stars

    Very responsible and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was delivered and set up in home and old tv hauled away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and worked hard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice workers. Spent a lot if time making sure everything was set up correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up, mounting and removal team we professional and efficient — great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps luddite enter the modern age!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was really that, and more! Quick service, thorough instructions for an old lady luddite and great humor. What more could you ask for??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived on time and they did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of my 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was punctual and very considerate. They made sure I was happy with the placement prior to mounting. Prior to leaving they ensure that the TV was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By the time they finished it looked even better than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a GREAT service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in an area that it is very hard to get anything delivered and installed. BestBuy is a godsend for us. The installers were GREAT! They connected and setup everything and even showed us how to use the different services on the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who arrived to hang out TVs were professional but also very friendly. Had the TVs up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm satisfied with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was quick to install MY t.v. on the wall and done a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job completed by the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed and everything was connected correctly. The installers were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted. No issues and pleased with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted new TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an excellent job in mounting our new TV on the wall and took the time to explain to us how the TV remote worked to control all of the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done right, in time promised. Installer took pride in his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick, the guys were professional. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely, Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lee showed up on time and completed the installation in a professional manner. He took time to explain exactly what he was doing and why he was doing it. Lee was carefully masked, considerate of the current pandemic guidelines, and respectful of our needs and environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Best Buy's Geek Squad is amazing. They do outstanding work and are committed to getting a job done properly and thoroughly. It is because of the Geek Squad that I only buy all needed technology products at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job. They were on time and got my tv up and running within 1 hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were extremely helpful not only in installing the TVs in an unusual space but made suggestions for improvements that made for more enjoyable, comfortable viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install experience exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was great...could not have been more helpful. Very pleasant to deal with. Extremely professional.

    I would recommend this to a friend