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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 998 Showing 19,941-19,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Install experience exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was great...could not have been more helpful. Very pleasant to deal with. Extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guys they are experienced know there stuff friendly too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was surprised how quickly my TV was installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did need to contact the squad after installation for an issue with my TV. My call was answered and I was directed to the Samsung site. Hulu had been dropped from my choices on the TV. When I went to you tube, I found the solution to this problem was to hold down the power button to reboot. All's well now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet again, the Geek Squad impresses. They mounted our 82" TV with absolutely no difficulty and didn't leave anything that needed to be cleaned after they left. They hooked up the TV to the internet and explained everything to us in everyday language. So definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a job well done! The guy was pleasant and thoughtful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing by the geek crew. Looks and sounds great. Took there time to ensure a premium install. Leave it to the experts. You can stand over them and make recommendations if you want to feel involved…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast but not rushed installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived within the specified time frame and installed the new TV. They connected my external speakers and services/ devices and patiently went through the TV use instructions. They made sure that everything was working and that I knew how to access features. They worked efficiently, were friendly & polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents unloaded my old TV and put the new one on. Perfect service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time knowledgeable friendly did great around job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted TV and kept my computer working too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and sound bar same day I had other service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a pretty good job. Very professional. Work fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mother-in-law very satisfied, so that says it all!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted perfectly, mother-in-law very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff arrived on time and were very courteous, and did the set up smoothly. they explained how to use the new remote control, and answered all my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A title to what?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were given the wrong stand when they picked it up from the store. We could accept that but when they tried to assemble it, they were missing parts. As a result we were unable to use the stand and we had to get another one from another source. We would like the stand cost deducted from the total amount of our order and our credit card credited in that amount. We no longer need the TV stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 TV's

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and friendly! On Time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I for a big 77 inch TV that I needed mounted in a difficult, tight spot in my basement. I was planning to do it myself, but chickened out in the end… I’m glad I went with the Geek Squad instead, because they made it look easy, and did a brilliant job with the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy professional results would have them work for me again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who set my tv up were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with TV set-up staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery and setup were very good. He was professional, knowledgeable, quick, and very helpful.

    I would recommend this to a friend