Customer Ratings & Reviews

Technician was beyond great he installed and explained everything!

TV delivery and setup were very good. He was professional, knowledgeable, quick, and very helpful.

Brittany was awesome from Lafayette! I really am on the fence still with this purchase and the whole process since I did make it. Brittany at least kept her word and mounted the TV while offering numerous options and communicating very well

The power kit I ordered on 7/30/91 was too big for my project, luckily John and Phillip had a smaller power kit in their truck, so I bought that with it's installation and John returned the large power kit to the store however, I am now charged for the installation TWICE ($49.99 each), and I AM STILL WAITING FOR MY REFUND OF $49.99!

Agents that mounted tv are knowledgable with a basic setup and wiring. We have a new build home and cat6 wiring and it was installed incorrectly. We had a seperate home audio team home re-install tv correctly. The actual mounting on the wall was great, but the connection was a different story.

Bought an 85" sony tv. Had NO desire to take old tv off wall or hang new one. I do have a handyman but even he couldnt hang it aline. 2 man job. Theyvwerexawesome!

The subcontractor working for bestbuy showed up in a personal vehicle (confusing to us)& proceeded to hook up my new tv. He did NOT hook up the VCR, or explain how I could attach my Wii. He did offer to take the empty box with him.

The crew was timely and efficient. With helpful suggestions.

Highly recommend using the Geek Squad for mounting your next 65" or larger tv. They were very professional, had all the tools with them and were quick to mount my new tv. This is a 2 person job so they brought 2 agents to complete the job, very satisfied!

The agents did a great job installing the mount and tv!

Tech did an outstanding installation job. Also setup the TV completely including all the channels we have accounts with. Outstanding customer service

Did a great job of unpacking and setting up my frig..

Sky and her partner were efficient and polite. They mounted our outdoor tv probably quicker than it took to drive to our house. She even took the box with her so I didn’t have to worry about the trash!

Best Buy did a great job with the installation couldn't be more happy.

The agents went over and beyond so that my family and I have the perfect experience.

The Geek Squad showed up when promised and installed the system quickly. The TV was too large for me to attempt by myself. They were quick with the install and answered all of our questions. They cleaned up after themselves and the only evidence that they were even there was a professionally installed system. Thanks guys!

We had the Geek Squad hang two televisions for us. They arrived on time and did an excellent job.

The service techs were great. The company called and text many times (probably too many) the day before. The service was very courteous, they worked quickly but not rushed. They put protective sheet down on the floor and cleaned up after installing a wall mount/tv.

Thank you, geek squad, for you do things I am not able to do . things keep changing and trying to learn all of them are sometimes hard .Again thank you

The Best Buy Geek Squad team arrived within the specified window and took care of the complete installation of the mount and my television. They were extremely professional and friendly. Following the installation they were very helpful in working with me to set up the Roku and all of the apps. I would never have been able to do this alone.