Customer Ratings & Reviews

I can't say enough about the Geek Squad they were so polite and friendly: Professional, They installed on my wall and made sure I was satisfied with the installation, The Squad then demonstrated every aspect of the operation of my new T.V. and made sure I could use it properly. I can't say enough about Best Buy are the Geek Squad.

I had a great experience with the Best Buy team who mounted my TV. Scheduling was simple, and the team arrived on time. They were professional, efficient, and ensured my TV was perfectly level. They also cleaned up thoroughly afterward and took the time to walk me through the setup. I’m very satisfied with the service and would recommend it to others!”

The Geeksquad installers were prompt, professional, efficient, and took the time to make sure I understood the nuances of my new TV and the TV mount. Before mounting they made sure they were placing it exactly where I wanted and only had to drill once. This went above my expectations.

These guys were just great installing my new 8k tv on a wall mount. They were personable, polite, and efficient. They answered all my questions and picked up after themselves. This just made for a quick hassle free install. Couldn't be happier!

Scott and the other Geek Squad tech (I do not remember his name, sorry) were great. They were very professional, friendly, knowledgeable and mounted the TV without any issues. They worked fast and efficiently. They cleaned up after themselves after their work and left the space as they originally found it. I was very pleased with my experience with Scott and highly recommend him for any tech-related work.

The first installation was by a BB third party ‘partner,’ BB needs to vet them better; they may be good for delivery but need some training in product handling and setup. The follow-up visit by actual Geek Squad members was an entirely different experience; they were professional, knowledgeable, and efficient.

The delivery and installation of my new TV was excellent. Best Buy assigned Wesley Tautala of Mount Up, an outside contractor, to do the job, and he wowed me with his professionalism, knowledge, courtesy and friendliness. Wesley efficiently installed my TV and sound bar without a wrinkle. He knew what he was doing, and I so appreciated this. Thank you Best Buy for sending me Wesley.

Terry Perkins and partner installed our TV. They were friendly, courteous, professional, and totally knowledgeable about equipment! They wisked down the tv we had hanging and placed it where we asked. The installation went so quickly, it was AWESOME!! They quickly cleaned up the area. Terry asked if we had questions and answered a few. He showed us the details of using the new remote. I wish I had Terry around once a week to help with everthing electronic in the house!

This was a replacement install of a 55" LG that had problems since installation. This time, I WAS kept up to date on estimated arrival time, and the installers were very prompt. They were courteous, professional, and very efficient in getting everything set up. This Geek squad experience was MUCH better than the original experience .

The agents were respectful, polite and connected up my television without any problems. They were quick and efficient.

Best Buy and Greek Squad Team Lead and associate did an outstanding job! From confirming arrival time in advance and calling before arriving, to expert job in the install. Professional, polite and accommodating. The very best in their area of install or repair.

The Geek Squad technicians were incredible. They were on-time and very professional. The wall-mount installation was quick but also done correctly.

installation wag good, both of them installed the TV in a professional way, since we have our own TV wall mount and they installed the TV in a SAFE and CAREFUL way.

2-men team of Aaron & Gil provided the TV mounting & wiring services cleanly and professionally.

The technician that came to install and set up my new tv was superb. He was very nice and helpful and extremely considerate. The job was done well.

Beautiful tv functions well, many things to still learn about it because as of this wiring I’ve only had it just one day but so far so good. The sound bar is ok but looking for something with more power and speaker strengh. Will probably buy a dedicated AV receiver to take this combo to another level. I give the installation team 5 stars for their quick efficiency in the setup and testing of the combination sound bar and tv. Very nice and professional was their visit. 5 stars. Thank you Chantal and Avery from the Geek Squad crew.

I was not expecting to purchase a new tv, I went for a tv mount only. I noticed Best Buy had some great deals on television. So I was willing to upgrade from a 65 in I already own. While checking out some of the tv that was on sale . Me in the sales rep went over all the pro and cons for each tv. I didn’t really want this tv because I felt like the back was snot small enough to go on my wall. But with really taking my time . I decided this is the one. The quality is amazing the size is perfect. I am enjoying this one better than the current tvs in my home

I had the Best Buy guys install a heavy mount for a heavy 55” tv. They were so good. The located a stud, then positioned it to where I wanted it. There is some adjustability in horizontal position once the stud is located. That really helps or you would need to do strictly as your structure dictates. The Techs were efficient and friendly. They got my Directv box fastened up behind the tv using zip ties. The walk plug is up there too, which is nice. They did such a neat job then made sure I knew how to use the new tv after they tested it all themselves. I could never mount a tv. I’d recommend not trying to hire a handyman or your neighbor, etc. These Best Buy techs are used to this and are expert at it.

The agents that installed/mounted the TV to the wall did an excellent job!! They were very experienced and careful thru the process!

I’m usually a “do it myself” type of guy, but trying to mount a 77” TV was more than I wanted to attempt due to the high dollar amount of the unit. The two Geek Squad guys showed up on time, had some nice tools for lining up the TV mount, measured and taped off the spot and has the mount installed quickly. They got the TV mounted exactly where I wanted it, and then cleaned up before leaving. Wife and I are totally satisfied with this service.