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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1000 Showing 19,981-20,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid to get mount installed. Was worth it. Included installation of in-wall adapter to run cables behind the wall for a cleaner look. Note that wall studs may interfere with running cables. Was ok in my case. Recommend the service if you do not want to do it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it to my existing wall mount. Neat and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great. They did it all in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly service. Did a great job of hanging our TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The tv works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, they asked if I had an extension cord. I went and got one for them. But, after they left, I saw that they had mounted the white cord on the brick wall on which the tv is mounted. If I had known why they wanted a cord, I would surely have brought a brown one that would not have been so obvious on a brick wall. Now I am faced with finding some way to color it so that is not what you see first when you look at the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Easy to install. The geek squad was superb

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were quick, very neat and very courteous. I did not want to risk dropping anything. It took them less than an hour to install the entire system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my stereo system outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received Outstanding Performance! Geek squad team were very knowledgeable on the set up of my stereo system and made valuable recommendations on what we needed to get more out of the equipment we had and needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sky and her partner were efficient and polite. They mounted our outdoor tv probably quicker than it took to drive to our house. She even took the box with her so I didn’t have to worry about the trash!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service every time!!! Best buy never lets me down. Perfect example of customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing. Very quick and helpful. Lucky they had an extra mount for installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient and were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation of my new TV was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Geek Squad to get the job done! They are punctual, polite snd the most qualified crew in town. When I call The Geek Squad, I know the service will be the best available in Houston. That is why I keep renewing my Best But Geek Squad contract each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time , efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome from purchase in the store to install. Arrived on time and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all starts with Zack who is more than attentive when it comes to what I am trying to accomplish. Once he gets done BJ installs and makes it come together perfectly. The ONLY reason why I do all my business at Best Buy is because of Zack and BJ (Blair). Never ever let them get away, they are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was exactly as described and installed perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and neat installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer knew what he was doing installing a 55" TV on our bedroom wall, and when surprisingly having to go into block behind the drywall wall, he just adapted to the condition, and changed tools using the correct hardware to attach the TV mount. I am very happy with the work that was done, and completed in quick order. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job. Arrived right on schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job. Friendly, professional helpful installer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work done by friendly people, highly recommeded

    I would recommend this to a friend