Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38694 reviews
(38,694 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good Service Provided and Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say more about the three guys that came and brought my TV and installed it on my wall. Went to Best Buys and bought a new 65 inch TV and my Sales Rep was great. Got all the parts/equipment necessary and all were delivered within three days. Go figure, I usually wait a month for service. I was lucky this time. Anyway, the guys came on time with everything I had purchased and the necessary equipment to mount on my metal stud wall. The guys asked me how high and the position of the TV. Measured and drilled to pilot holes to make sure that they were centered on the metal studs. They they drilled other holes and mounted the TV Mount and the electric wires through the wall. They mounted the TV in about an hour. They guys then sat down with me and went over my new TV set and helped with the color and sound. I have great TV after getting rid of an 11 year old Sony. Couldn't recommend more the GeeK Squad service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very Professional Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a TV and wall mount for my husband for Christmas and I did not want him to have to put the wall mount up and attach the TV. So I purchased this service to have someone do this for us. I must say the installer was knowledgeable, professional, efficient, friendly and cleaned up after. This service was definitely worth the money
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agents were both very professional and knowledgeable in their jobs. Mounted my new TV and set it up in a very effiencient manner. They answered all my questions regarding the various features of the LG C1 TV. Also very friendly!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the way to go!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t say enough about the two gentlemen that came today to my house to mount my 75 inch and my 85 inch TVs. They made sure to ask about placement and go over what it will look like and get confirmation before drilling any type of holes. They were prompt and courteous. I bought the TV mounts from another retailer. The 75 inch was looked perfect on the mount. However, the 85 inch did not look the way I wanted it to be because of the tv mount type and the stud locations in the area of placement. One of the guys, Jay, suggested a specific tv mount and offered to come at the end of the day to take off the mount that I didn’t like and remount the 85 inch tv with the new mount. Within the time he left and came back, my husband went to Best Buy and got the specific mount that Jay suggested. Jay came back as promised and quickly handled the issue. It made a HUGE difference. The end result was EXACTLY what I had hoped for. I will not hesitate to get Geek Squad services going forward.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad made it look easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks contacted me when they were 30 mins away. Arrived on time! They were friendly and pleasant. They got down to business quickly. They packaged my old tv and moved it out of the way. They were sure to install the new hardware and television at the level I liked. They also connected other devices appropriately and everything worked perfectly when they were done. They were careful every step of the way and cleaned up anything I did not want. Outstanding!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Absolutely blown away!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two Geek Squad members were beyond incredible. I was so impressed with how professional, knowledgeable and respectful they were during the installation. They were responsible with COVID protocols as well. They were quick, yet very precise. I was impressed with how they perfectly measured out and taped where the tv would go and made sure I was happy with it. They had a vacuum directly under where they were drilling so no dust or shavings were anywhere. They vacuumed before they left too. They answered all questions and offered advise. They made sure to stay until the remote was fully set up and I knew how to fully work it. I can not recommend this service enough. I will always use Geek Squad from here on out. It was such a relief to have an expert here!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Go Team Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy and Greek Squad Team Lead and associate did an outstanding job! From confirming arrival time in advance and calling before arriving, to expert job in the install. Professional, polite and accommodating. The very best in their area of install or repair.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great television, I was very impressed with the Geek squad! I was so impressed with the Geek squad agent, we went out and bought an 85 inch tv. Geek squad crushed it! Definitely worth contracting with them!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad that came to setup my television were polite, friendly, helpful and in my opinion went above and beyond in making sure the setup fit my needs. They were excellent!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The geek squad was great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected it to all of my devices and everything worked great. They were very thorough and professional. I would recommend them again.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were knowledgeable and friendly. Fast and efficent installation of my 85 in TV. They definitely deliver a 5 star service. Loving my total tech perks!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installed 75” TV & Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 installers from Geek Squad did an excellent job mounting my 75” TV and Sound bar. The Best Buy Mount I purchased would not work correctly. The Geek Squad Team had a different mount the worked better and took my mount back to the store for a refund. Well worth cost for this install
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service from knowledgeable crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were friendly and professional, got the TV mounted and completely hooked everything back up, including a satellite receiver, a Blu Ray player, 3 game consoles and a sound bar. And they did it all quickly and efficiently.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
75 inch and 55 inch tv mounting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad delivered our 75 inch tv and did an excellent job mounting it. They also moved the 55 inch which was previously in the living room and mounted it in the bedroom. I would definitely recommend the services as they were quick, efficient, knowledgeable, and did an excellent job.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Not a Surprise: Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to use the geek squad before so I was not surprised by the excellent service and the quality of their work. We had had some renovation work done in the house and had to have the TV remounted. As always, they were very professional.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thank you Jose!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jose Correa was wonderful. He did an excellent job hanging the TV perfectly aligned, centered, and at the exact right height. He also gave me options with spacers or no spacers. I chose spacers and I'm glad I did because it makes the TV look more classy. He also taught me how to use the remote and showed me all the LD channels and I love the TV. I'm grateful that Jose was my installer because prior to arrival he had me text my mount, and we found out that it was the wrong size. So I was able to exchange it prior to his arrival which saved both of us time. Overall, he was terrific!!!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
New Sonos system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad sent top notch installers to take out our Savant and put in a Sonos system. They made sure every detail was perfect and that I knew how to work my new system.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Only Way to Go!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad technician, Ariel, was amazing. Very knowledgeable & professional. He worked quickly but ensured I clearly understood what he was doing & why. He showed me how to use my new system in simple, clear terms. And he left the area cleaner than he found it. All in all, a fabulous experience!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Gurus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent install. Extremely knowledgeable technicians. Arrival on time. Cleaned up and very polite.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV set up and mount from GEEK Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job mounting my 86 inch TV. They installed the wall mount that I bought somewhere else, then mounted the TV. Then they made sure I was connected to the internet and knew how to turn on and use the TV. They also hooked up my subwoofer. When they left, they tool all the boxes and packaging material.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
