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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1015 Showing 20,281-20,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick and tidy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service, would highly recommend!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the install and customer service always a presure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team of two guy had the unit installed in no time. I works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy install my new big screen tv as I was unable to procure the help needed to do it myself. It was clear that the installers had plenty of experience in this area. They did a great job and offered insights as to where I could get info regarding the usage of my new smart tv and it's features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job but i wish that arrival window could shrink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    superior service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a fantastic job. I couldn't be happier with their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did great setting up my TV. It was a bit expensive but I am assured it was done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They mounted the TV and sound bar, answering all of my questions. Stephen explained how everything worked, how I flipped back-and-forth between XFinity and Apple TV while Don answered moms questions. They were a great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very courteous and helpful in timely doing the installation of the television. I would recommend them for my future installation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were fully qualified snd did more than I expected to install my TV and ensured that it was fully operational before they left the house. Great job. 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knowledge of the product they are installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very professional job and were quality people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV connect and setup were Very Professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job relocating and remounting our TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents relocated our TV and did the quality of their work exceeded our expectations. They were very friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Clean and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys that came to mount my TV and surround sound was awesome! Friendly, professional, knowledgeable and provided great recommendations to my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Very helpful in explaining new tv. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and On Time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek Squad Directly and their 3rd party installing several items, including TV mountings and Security camera set ups. We will Only have Geek Squad Directly, as with experience now with both have shown us that the 3rd party technicians are Not qualified and inexperienced, waste of time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was excellent let us know when they should arrive and arrived on time efficient and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great & professional. My only complaint is that they didn’t leave the paperwork from my tv or soundbar! I hate having to try to look this stuff up on a computer while simultaneously trying to figure out how to do something with the tv, etc. Very disappointed & frustrated as I waited 3 weeks for them to show up at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went well and we were very pleased!

    I would recommend this to a friend