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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1018 Showing 20,341-20,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    The GeekSquad did an expedient job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who brought our TV hooked every thing up and were very polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out the guy was very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad is mod!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know what I would've done without this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install experience exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was great...could not have been more helpful. Very pleasant to deal with. Extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV install and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that did the mounting and set-up were excellent. They did it quickly and knew exactly where to mount it. couldn't be happier with the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 65 inch Sony TV was brought in by Geeks and unpacked, installed my old sound bar bought out side Best Buy without any fuss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done Guys !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great...very, very professional...answered all my setup questions...once done, give me a much needed demo of my new TV...I appreciate them so much and would use this service again...THANKs !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis did a great job mounting and setting up our new LG TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional with no issues. The crew was efficient too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents minutes my TV and reconnected all the other devices. Left the area clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as could be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were excellent. They communicated well about when they would arrive and arrived on time. The mounting and set up went smooth and they hauled the old set away as asked. If I have anything negative to say is that they could have cleaned up behind themselves a little better but at least they tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attentive to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure that everything worked great before they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value when coupled with Total Tech Support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the efforts of the Geek Squad. Unfortunately they missed the original installation commit date due to one of the two Geek Squad members calling out that morning (I wasn't notified until the scheduled day obviously). This was very disruptive. They did reschedule quickly, but I felt they were rushed to complete the installation service given the lead accommodated by working on his scheduled day off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was pleasant and knowledgeable. However the placement of brackets blocked an outlet which caused cable hook up difficult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great. No problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and Jason were great. Very personable and informative. Installation was smooth and complete. However, we forgot to tell them about our echo devise, to be added to the new wifi that was installed. I was able to connect to our new wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv and they mounted it perfectly on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Smart TV & explained its work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and the soundbar. They were very helpful in explaining how my Smart TV works and in using the various features with the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Team! We had the best experience! They mounted our tv and made sure that it was right and helped us with the setup of our device. It really helped that they were both patient and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job it's meant to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is easy to install and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did A Great Job Installing Our TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad delivered our new TV (Sharp 70") and installed it in our living room, replacing 55" Samsung which we had them relocate and install in our bedroom. Both installations were done in around 1.5 hours as mounting brackets were already installed and feel they did a great job.

    I would recommend this to a friend