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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1019 Showing 20,361-20,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Did A Great Job Installing Our TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad delivered our new TV (Sharp 70") and installed it in our living room, replacing 55" Samsung which we had them relocate and install in our bedroom. Both installations were done in around 1.5 hours as mounting brackets were already installed and feel they did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and successfully mounted two TVs and took away teo old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly executed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally, my husband and I would install this ourselves, but it was a surprise gift for him. They did an amazing job...timely, fast, respectful and tidy. Perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mounting bracket from best buy in store from Mohegan Lake, NY store. Product was great quality, but didn't have a chance to use it because I moved from that apartment. I would definitely buy it again if I were to purchase another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 10 Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that delivered and hooked up my TV were fantastic. They knew exactly what they were doing and answered all my many questions with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the installation service is a good idea to avoid damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE FOR THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU ARENT HANDY LIKE MY SELF THIS IS THE WAY TO GO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my New LG smart TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents installed my new LG 55" smart tv and connected all the HDMI components including my sound bar. The new remote is a little complicated and takes getting used to but the viewing is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, we love our new tv. My son is over the moon because he had a small tv now he has a big screen tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and experienced technicians.Great price on items purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to mount our tv was fantastic! Completed the job in a minimal amount of time and reset our devices perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made a wiring mistake with the new Marantz AVR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my new SONY 65 inch TV on my existing wall bracket and wired everything up to the new Marantz AVR. The 2 front channels from the AVR were supposed to pre-out to my Sunfire 2 channel Amp to power my large front speakers. They connected the right channel to a subwoofer pre-out. I had to correct the mistake when I noticed that no sound was coming from the front right speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional and on- time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great and gavery awesome tips. Did not take long at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional and timely. The reason I gave them only three stars is that the mount started to pull out of the wall with the 65” brand new television! I called and they came out the same day and used longer screws and it’s been fine now. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad installers are the best and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proffessional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in did a very professional job excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great. Everything came out just like I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad came in and hung my 70 inch tv without breaking a sweat. They connected everything and my family and I have enjoyed ever since. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, excellent service, full clean-up after completion!

    I would recommend this to a friend