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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1020 Showing 20,381-20,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great installation team and mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an awesome job mounting our 65 inch t.v.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV and Soundbar Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and soundbar seamlessly. Very clean installation overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service, a little pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was performed very well and timely, and the appointment was even moved up during the day. The agents called ahead of time and asked if I wanted to reschedule due to a cancellation. The cost is a bit high ($200) for the 70"+ install I think it was, since it took about 30 minutes to do. However, my install was pretty simple and I could see how it could take quite a while longer for a different scenario.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was easy to install and fits television perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who was sent to my house to install my big screen / flat screen did an absolutely fabulous job. He was professional, but very friendly, and PATIENT with two older folks who do not fully grasp today's technology at the pace younger folks may get this. Anyway, I was lucky to have such a patient, friendly installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. I am very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that mounted our new TV were super. They called about 15 minutes before they came, checked that they had everything correct and were on their way. The job went smoothly and my wife and I are very pleased with both the technicians and their professionalism.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The technician replaced the TV mount efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced the slim fixed Sanus TV mount with one that can tilt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV on my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job! Thank you Geek Squad & Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great great team of installing quick and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV in wall which was wooden .Did a clean job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with TV set-up staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery and setup were very good. He was professional, knowledgeable, quick, and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for everyone! Fast and efficient. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to install my 55in Samsung TV..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a super job of installing my new 75" TV. They were very courteous and efficient. They were careful in measuring the height to place the mounting and cleaned up everything before they left. If you are having a large screen TV installed, I would recommend that you pay the bucks and let the Geeks do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that went to do our mount service at first we didn’t know where to put the mount on the wall cuz we couldn’t find some studs at first but he was able to and we were able to hang the tv and he was very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care install my TV’s in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the results of my set up and being made aware of the wireless surround sound system, and limiting the need for wires running everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 installs over 3 months... consistent excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time, consistent excellence. Great customer service. Respectful of property. Skilled installation. Attention to detail. Setup after install. Went the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech installed our tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service installer was awesome. He called in advance to give us the time he was to arrive and then called again when on his way. He mounted and connected the TV and our Roku in about 30 minutes. He was a delightful man.

    I would recommend this to a friend