Customer Ratings & Reviews

The mount was perfect for the tv we selected. We had the Best Buy team install it . She did it so quickly and skillfully. My 18 year old loves his 55” tv

T. V. was as advertised and worked well. T. V. was as advertised and worked well. T. V. was as advertised and worked well. T. V. was as advertised T. V. was as advertised and worked well. T. V. was as advertised and worked well.

Tech was on time, business professional, and personable. Arrival time was well communicated and actually earlier than originally scheduled.

The guys had to take down the old tv,they were very careful cause I was giving it to my son. They installed the new on along with the sound bar, adjusted all the settings an d cleaned up everything.

Geek Squad installation was professional & very helpful.

The duo installed our new tv and sound system in a tidy and efficient manner.

Actually tv mount is really good instead of put it on a table

The mount that I purchased is going to be installed on March 13th. 2022 so it hasn't yet arrived. I was originally going to have the TV mounted on the wall, then I changed my mind. After seeing the TV on the stand I decided to have it mounted.

The men were polite and efficient. They were careful to clean the floor of debris and took all of the packing with them so that my home was clean when they left.

easy to assemble and mount. space in back to make adjustments

The agent did an excellent job mounting my TV and sandbar. Too bad the tv’s picture went bad less than month after purchase!

Guys were great came in did their job and were very friendly while being professional. Did a good job mounting the Tv even hooked my remote to work my google tv didnt know it was an option.

The technician did an excellent job mountings my tv

Worth every penny! On time and we’re done quickly. Great quality work too.

I had geek squad mount my TV when I first purchased it, and thought the service was great then. Back then, I was led to believe in the store that by paying for the highest service, they would move my TV to a new residence if I were to move places withing the warranty period. I when I did move recently, I called Best Buy to set the moving appointment, and learned the hard way that the moving perk was actually not a thing. I was disappointed, but still needed the TV mounted and set up, so paid once more for their premium service. I specifically described everything I needed connected and the fact that I needed my cables run through the wall. The person on the phone verified my order, agreed on the price, and set the appointment. The day of, my wife received the technicians, and was made aware the multiple of the services, such as running the power cable through the wall was not included and that, in order for them to be able to do that a separate service needed to be purchase. Additionally the premium package apparently did not cover mounting of the soundbar. At the end we traded not having the cables run through the wall for the soundbar, since calling geek squad customer service was a futile activity. I don't know if this is a practice to promote things that are not cover to get you on a position where you get to pay more money, but at the end I was very disappointment, and may not get geek squad services in the future. I've talked to friends that have contracted other companies just specialized in entretaintmet systems setup, which offer more for your money, and do not mislead customers. This was a miss on their part, because if that's how they treat their elite customer, don't wanna know how it goes for the common fellow.

Suzi Chantre was professional, kind, and efficient. He offered advice on placement and I’m so glad I listened instead of going with my original placement plan. I’m thankful for such a wonderful experience!

Very satisfied with the installation! The technician was courteous, and knew what was needed to do the job right the first time.

Wish I had understood the total tech purchase. Paranoid about calling in case you charge me. Still not getting anything out of my new printer even though I took it to Best Buy for check up. Had Comcast come since your visit to fix your help. Disappointed I was promised a free visit and threatened with much more in charges, and did not r Clive most of what I expected. Very disappointed and threaded. Did not buy the product I was promised

Timely install! Professional installer! Great job!

Our TV was mounted and they review everything. Great job!