Customer Ratings & Reviews

Geek squad has always taken the time to help no matter what we have needed involving our computers and tablets. Take the time needed and always offer any more assistance. Easy to work with on phone and in chat.

All went smoothly and the guys were very efficient.

The 2 installers were very professional and courteous. Made suggestions after installation.

Kinda pricey but worth it, technician was courteous

The agents were quick in setting up our new tv and friendly. Our only complaint is that we paid to have our old tv taken away. After several phone calls and a store visit with promises to call, it is still sitting in our living room two months later.

There was very friendly and great on time thanks!!

I am very pleased with the sound and visual qualities of this TV. The installation was done very well and really enjoy watching and listening to my new TV.

The delivery and setup team from Best Buy did a great job setting up my new tv and sound bar. They hauled my old tv away, too. Friendly, fast and efficient!

The service is excellent very professional and knowledgeable

The agent installed my new tv and made sure it was connected to our surround system, I-pad and laptop. He was very knowledgeable and when the mounting hardware was not compatible with the existing bracket, he made sure he secured the proper pieces to make it right. Great support and fantastic customer service!

The geek squad hung our new 75in tv and did a perfect job.

Geek Squad has installed 3 tv's, 2 sound bars, a convection microwave, and solved issues on my other purchases. I am so happy to be a Total Tech member and have the Geek Squad there for me.

Nice workers. Spent a lot if time making sure everything was set up correctly.

Danie was the greatest. He was neat, clean, very respectful of my home. Got the job done quickly. Showed me how the bracket worked. Set up my TV. Showed me how to use the remote. He even removed all trash. It was genuinely a A++++ experience.

the service was great - they did all as they supposed and they were within a reasonable time - the only thing that could be better is to call you in advance a day before to make sure you are cover

The workers were knowledgeable ,polite & thourough

Was my first time using Geek Squad for anything and I was impressed by their clean and professional service! Very very happy with everything! They answered questions and took their time. Everything is perfect! AND it was cheaper then my local AV guy who was nickel and diming me on everything... I highly recommend Buest Buys Geek Squad

arrivd on time, removed old tv, mounted new tv. explained how to use new tv. hooked everything up, cleaned up after himself.

I purchased the package for the first time, I am recovering from surgery and am very limited and could not have done the install myself. The team was more than worth the costs and I bought the full service plan. We will see how much more value it presents over time but I don’t think I will have any regrets.

My Geek squad visit was so professional. I received reminders and requests to prepare for the visit. When the techs arrived they were very knowledgeable and got the job completed including setup.