Customer Ratings & Reviews

I can’t say enough about the two gentlemen that came today to my house to mount my 75 inch and my 85 inch TVs. They made sure to ask about placement and go over what it will look like and get confirmation before drilling any type of holes. They were prompt and courteous. I bought the TV mounts from another retailer. The 75 inch was looked perfect on the mount. However, the 85 inch did not look the way I wanted it to be because of the tv mount type and the stud locations in the area of placement. One of the guys, Jay, suggested a specific tv mount and offered to come at the end of the day to take off the mount that I didn’t like and remount the 85 inch tv with the new mount. Within the time he left and came back, my husband went to Best Buy and got the specific mount that Jay suggested. Jay came back as promised and quickly handled the issue. It made a HUGE difference. The end result was EXACTLY what I had hoped for. I will not hesitate to get Geek Squad services going forward.

Two Best Buy guys came out to my place. They removed an old Tilt-mount from the wall and they removed my 2007 Samsung Flat Screen. They then attached my new full motion mount to the wall; they then attached my new 65 inch flat screen to the mount; they showed me how to operate the new TV. Both guys were friendly and knew what they were doing; I paid $249.99; Well worth it. They did not try to up-sale me on ridiculously hight priced HDM1 cables, A good experience for me.

The crew easily installed the TV on the wall along with a sound bar. Very polite and easy to deal with.

The technicians were on time for my appointment. They explained what they were going to do before installing my TV. They did a great job

Jose Correa was wonderful. He did an excellent job hanging the TV perfectly aligned, centered, and at the exact right height. He also gave me options with spacers or no spacers. I chose spacers and I'm glad I did because it makes the TV look more classy. He also taught me how to use the remote and showed me all the LD channels and I love the TV. I'm grateful that Jose was my installer because prior to arrival he had me text my mount, and we found out that it was the wrong size. So I was able to exchange it prior to his arrival which saved both of us time. Overall, he was terrific!!!

They first took my fifteen year old 52 inch tv off the mount on a table stand, brought it upstairs and put on the base stand I still had for it so it could sit on a table. Then they took the new 55 inch tv out of the box and installed it on the mount. I had been worried that it was going to be problematic to do this because the stand mount was fifteen years old but it was done quickly with no problems. They even provided the new screws they needed to mount saying they had plenty and I could return the box of mounting screws I had purchased just in case. Then they wired the tv up to my cable/dvr box along with an old blu-ray dvd player I had. They set the wi-fi to it, attached the tv to my samsung account and set the settings. Then they explained in detail how to work the tv with the remote. I am older and technology challenged so I never would have figured it out without them. They were total pros who went above and beyond and were extremely kind and patient with me. Can't thank them enough.

The guys were so knowledgeable and efficient in our tv installation. I love knowing it is safely and properly installed.

These guys were respectful, quick and competent! They showed up on time as bad did a perfect job. Couldn't have asked for a better experience!

First time using this service, so I wasnt sure what to expect. The two technicians made for a truly excellent installation experience. They were very knowledgeable and experienced and were able to guide me in tech choices that I didnt know I needed to make while still ensuring I got what I wanted. The whole experience could not have been better. And they completed the install quickly as well.

I was concerned that the installers wouldn’t have necessary experience, but they did a great job. Pleased with the service.

The two Geek Squad members were beyond incredible. I was so impressed with how professional, knowledgeable and respectful they were during the installation. They were responsible with COVID protocols as well. They were quick, yet very precise. I was impressed with how they perfectly measured out and taped where the tv would go and made sure I was happy with it. They had a vacuum directly under where they were drilling so no dust or shavings were anywhere. They vacuumed before they left too. They answered all questions and offered advise. They made sure to stay until the remote was fully set up and I knew how to fully work it. I can not recommend this service enough. I will always use Geek Squad from here on out. It was such a relief to have an expert here!

The three gentleman who showed up to install my TV in my brand new home on my stone fireplace were professional, polite, and excellent at their jobs. They deserve more than five stars. They took their time were precise did it right the first time and it came out perfect! Highly recommend this installation service. Very very happy customer!

Setup and delivery were exceptional. They had to move my bracket in order for the new tv to be placed above the fireplace, The TV looks very professionally installed.

Set up was really great. Attitude of the installers was very professional and friendly. They explained the differences from our old TV very well and also answered my questions very well. The Geek Squad came through again!!

The agents were friendly and professional, got the TV mounted and completely hooked everything back up, including a satellite receiver, a Blu Ray player, 3 game consoles and a sound bar. And they did it all quickly and efficiently.

Geek Squad guys were knowledgeable, professional, efficient and patient with the process and homeowner

I had to use the geek squad before so I was not surprised by the excellent service and the quality of their work. We had had some renovation work done in the house and had to have the TV remounted. As always, they were very professional.

Once they came out to deliver and install, the service was great, the guys were very professional, and did a great job. Only reaso for four stars, and not five was because they had to reschedule and couldn't do that until the day it was originally supposed to be delivered.

The Geek Squad mounted the TVs beautifully and showed me how to use features. They also mounted my Bose Soundbar to one TV.

Excellent. My 75 inch was delivered on time and setup with no problems. I was very pleased. Thank you. Geek Squad installed my TV quickly!