Customer Ratings & Reviews

He went above and beyond to assure everything was done correctly and that my TV and sound system were both operating correctly. I’m very grateful he took the time to be so thorough because the subwoofer was not connecting and no sound was coming from it. The agents were very courteous and professional.

The crew was timely and efficient. With helpful suggestions.

Geek Squad Justus and Nick did a great job installing our new LG 77" TV, plus running speaker wire under the house for my sound system. These guys are incredibly knowledgeable and efficient, and we're very pleased with the results.

Kosta did a wonderful job neat and professionally mounted

The mount is great, the service was wonderful, would reccomend them highly, very helpful. Work done promptly and neatly. Gave me heloful hints.

The Sony OLED 65 inch is the best TV I have ever purchased in the last 25 years. The sound is as great as the crystal clear screen.

Rommel was very good. He explained everything. I am now waiting for my Best buy cash so I can call Rommel and get a sound bar and installation done.

Geek Squad's installation and setup of my new Sony 75" TV was done quickly and efficiently. The agents were courteous and professional. I was completely satisfied with their service.

The geek squad did the install and did a good job. I coould not give them a higher rating because they knocked the dvd playerss cable into th wall and couldnt fish it out.

was connected with great ease with no problems whatsoever

The two gentlemen that came to install my television were awesome. They were very professional and worked swiftly. The area they had to install it was a little difficult but, they managed it well. I had a very good experience and plan to use this service again very soon!

BB delivered and installed TV on date promised. TV wired up and tested and we were given basic operating instructions. No problems. All agents were friendly and courteous, answered all questions asked, and left our home clean. Good service!!!

Geek Squad did a great job installing my new television. I would use this service again!

On time, friendly and knowledgeable about installation

The Geek Squad that came to our home did a fantastic job of replacing our TV mount and then doing the complete install of our 75" TV. The TV had already been sent here, so the entire project took a little over an hour, and they took all the boxes, etc with them. Great Job !!!!!

Although the team did mount the large TV and connected the bluetooth speakers, I was charged an additional $50 for the speaker. I was told that the connection of the speakers would cost an additional $50. When I called the Geek Squad, I did tell the person whom I spoke with that I had a large TV, two speakers, and the same additional items that I had the Geek Squad connect when I moved into a home in Nevada. The Orlando Geek Squad team told me that the additional items were not listed on the order and I would have to pay more for those also. I declined. The new CEO, whom I understand was the CFO, has certainly changed things and I will be closing my membership with the Geek Squad.

Installer was friendly and set everything up for me. It was all good to go before he left.

The Geek Squad installed my tv quickly and professionally. They were also a great source of information concerning some questions I had about possible service providers and what they offered. They knew what they were doing and how to educate their customer on how to use a new product.

We moved and paid to have the Geek Squad come and reinstall our large screen TV and other associated electronics. They also delivered a small bedroom size TV. They were very competent and did a very good and thorough job.

Both techs who came to install and hang my flat screen were excellent, great customer service, knew what they were doing and completed the project in a very short amount of time. Highly recommend them.