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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1031 Showing 20,601-20,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    aldo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounting the TV were exceptionally good. Very knowledgeable and courteous. They explained very thoroughly how to use the TV. I recommend these guys to anyone considering installing a big TV>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly diagnosed my issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician quickly diagnosed the issue. He also arrived early so I didn't need to wait for a long time before he came. I was disappointed only in my Samsung TV, which didn't have enough HDMI ports to accommodate my Amazon Fire.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV too big to mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 75 inch flat screen and had it delivered, thinking we could get it up on the wall. Not so. Geek Squad came out within a couple of days and mounted the TV and did some basic set up. They attempted to do a neat job of putting zip ties around the cables, but we had to cut them because the cables were too short the way they left it. The installers were very professional and left our living room neat when they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation of my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent Zachariah was fantastic on setting up my television and also pairing my sound bar too. Very friendly and acted in a professional manner. He also removed my old television for recycling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two representatives did an excellent job mounting the TV and showing us how to navigate the software. They were patient in showing a couple of old geezers how to operate a smart TV. We thought service like this had gone the way of the dinosaurs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did great job, clean work quick install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Premium wall mount...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wall mount easily installed and secure...Very adjustable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs done a great job and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use The Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A flawless installation of my TV, mount, sound bar, and DVD player. Very professional and knew exactly what they were doing. I bought what I thought was a long enough HDMI cable, but it was too short. No problem! They had the right size on their truck, and traded me at no charge. Highly recommend so that the installation is done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly and went the extra mile for an old lady and I appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fast, polite and extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new tv and connected everything. He paired my existing flex controller with the smart TV controller. Very courteous and nice person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installation was well donevery satisfie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good installation Outlet who showed up were very professionals d efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fernando and Andrew did a great job of making sure the TV was properly mounted on the wall, and they offered excellent advice on the best gear to go with it. A pleasure to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is an easy setup. It’s a two person job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure the TV was expertly put on its stand and level when they left. They made all adjustments that needed to be made, and left it ready to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1st installer-zero stars-2nd installer-5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installers clearly had no idea how to perform their tasks and walked out on the job leaving our house a disaster. After complaining to the sales manager he arranged for a competent installer to come, who had no trouble performing the required tasks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed perfectly. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, tidy and very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came over was very professional, thorough and did a fantastic job setting everything up. Everything they did was tidy, they zip tied excess cords and frankly did better then I expected. I would recommend to anyone who needs basic services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed our Apple TV and eeros to get better reception. We changed our Internet provider and needed an alternative provider for TV service. Our geek recommended Play Station Vue for TV channels and we are happy with the new service which is a fraction of the price of what we were previously paying.

    I would recommend this to a friend