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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1032 Showing 20,621-20,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    THE GEEK SQUAD IS EXCELLENT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD DID AN AWESOME JOB SETTING UP MY NEW 75'' TV! THEY ANSWERED ALL MY QUESTIONS PLUS SHOWED ME HOW TO OPEREATE THE NEW REMOTE CONRTOL. TWO THUMBS UP!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our television correctly with the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    careful installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the men who came to mount our tv were very professional.they removed old tv and installed new one very carefully .i was so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service guys setup my TVs and helped set them up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV ERECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got something large you need erected? Look no further than Geek Squad. Only Nicole Aniston could get something up faster. Excellent service and like her something to admire when the job is done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was awesome! They installed all my devices very quickly. Mounted two large telephone and adjustable mounts and a sound bar. Plus Hooke me up to my internet and showed me how to work. I’m a bit technically challenged so it really helped. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys got in and out. They were a bit late because of traffic but nothing too serious. Would have liked better cable management or a cable management option to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing absolutely outstanding service.Extremely satisfied no complaints Highly Recommend to the world Best Buy is the best Geek Squad and the entire staff from the time you enter until exit. Your made to feel special and treated like Royalty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and sound bar Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was efficient and informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is a great convenience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great—geek squad mounted it and set it up, although they couldn’t get one remote to do everything which I have on all my other TVs including this same one. That’s why I gave 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job installing my tv and sound bar, they immediately saw a problem with the tv picture and took it to the closest Best Buy and returned within 30 minutes with a new tv and finished the installation and setup processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preferred not to mount 77" TV on my own. Geek Squad did a great job. Even recommended best height for TV viewing. Also showed me basics of using the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Service was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable crew. Friendly, efficient and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the motion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love tv but mount just put extra touch in this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service, great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me constant updates on their arrival that REALLY helped! They were on time, very friendly, efficient, professional, and answered my questions. They mounted and set up my TV with skill and precision. I'm looking forward to working with them again. Thanks, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fireplace has tile where I wanted the TV mounted and I was nervous about drilling and potentially breaking one. The guys did a great job and I couldn't be happier with the results. I highly recommend using Geek Squad for a difficult mounting location!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my new TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are pretty awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fast with no issues! Very friendly. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHAT A PICTURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folks came in, labor divided, two guys each doing something else... one secured cords, one mounted things to the wall. Quick work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys who set up my TV were great! They were very good at their job, knew what they doing and worked very efficiently. They answered questions I had. I would use this type of service again! Since we are not good at DIY projects, we knew we couldn't install the TV ourselves. Best to leave it to professionals.

    I would recommend this to a friend