Customer Ratings & Reviews

Excellent and professional custumer service by Carla, Christopher and Carlos. Carla set up the remote control and explained to me how everything works.

The Geek guys who set up my TV were great! They were very good at their job, knew what they doing and worked very efficiently. They answered questions I had. I would use this type of service again! Since we are not good at DIY projects, we knew we couldn't install the TV ourselves. Best to leave it to professionals.

I can hang the TV myself, but with such a big screen, it was easier for me to just pay for Geek Squad to do it.

Excellent installer, knowledgeable, on time, and fast.

Installer knew various ways to connect audio between an AVR receiver and the Sony TV. Josh suggested connecting streaming devices directly to TV and sending only audio signals to the AVR. This, in turn, allowed us to send audio to a TV connector that streams the audio to my hearing aids. Very helpful!

The Geek Squad service is wonderful. They communicated and confirmed my appointment time. Arrived on time. Delivered, Mounted and Connected my TV to my Internet and Cox Cable. Their service includes much more. Definitely worth the 2 yr subscription.

This was super quick and easy to install...works perfectly and decent price!

The agents mounted my TV in a safe secure spot next to my fireplace. Exactly where I asked. Friendly family owned business completed the job right. Straight to business.

Installer did an excellent job Quick and efficient. He didn’ have much of a personality. I had to wait almost two weeks for delivery and installation. Purchased on 8/2 scheduled for and installed on 8/14 I find that unrealistic! Was told that due to all the construction of multiple apartment complexes here that installers are tied up with these importAnt “House Accounts” Doesn’t say much for us “Peons”

They did a nice neat job and cleaned up after themselves.

I’ve always had a great experience with the Geek Squad! I like that they call me to give me a 20 minute heads up that they are on their way. They are respectful of my property and clean up before leaving. I refer everyone to them for Amy installation job!

Best Buy is the absolute BEST. They understand how to take care of their customers, and I won't buy any electronics or appliances anywhere else. Being a TotalTech member is the best $199 I ever spent. These guys get it done!

I wasn't in love with the idea of paying the Geek Squad to mount and set up my TV, but it was such a great experience and they were very patient while I tried to decide where to mount, how high, did I understand how to use to TV...you get the picture. It's a great service and I'll take advantage of it again when I move.

Geek squad agent provided excellent service. Worked neatly, made sure everything was operating (and ,more importantly, made sure that I knew how to operate everything) before he left, answered my questions, and last but not least, hauled away my last old (tube) television-which was too heavy for me to lift.

The agents mounted my TV and connected to all my devices

The people from the Geek Squad are awesome. They are fast and knowledgeable and so ready to help once their delivery and install is finished. They showed me how to set up the apps that I wanted on the TV and how to use the remote.

Professional and quick job by these folks. I job was neatly finished

The agents did a great job getting the new tv hooked up and working!

Mount hold large TVs well. Plenty of angle movement.

Great job, good teamwork with decisions on centering and mounting the TV. Arrived as scheduled and communicated with me on all of issues.