Customer Ratings & Reviews

Worth every penny, came to house installed adjusted mount. Friendly and fast

I felt I was an inconvenience to installers. First time with Geek Squad being less than highly satisfied. I wasn’t shown certain functions on controls and new soundbar. They did ask “do you have any questions” however when you have a new system how do you know if you have any questions? I paid almost $700 for setup and installation and I think the installation should have been more thorough.

The crew kept me posted with regards to my appointment time. They came in and set everything up perfectly. They took the time to explain what they were doing and suggested a better location for our soundbar. Would highly recommend.

The agents were very professional, efficient and completed the project effectively. They were on time and even picked up any trash from the packages.

The agents who installed my TV and sound bar were professional and experienced. I appreciated their recommendations and attention to detail. Thank you!

I had a bad TV, so I had to have a 2nd delivery. Both times the agents worked fast and professionally. The second time they stayed to help diagnose an audio problem between the TV and my receiver. Very happy with the service and much easier than trying to take home and setup a 75" TV by yourself.

The squad are friendly and keep me up to date on what they are doing.

I thought I could mount a 98in but so glad we deferred to the professionals. They know the angle and best way to do it. Highly recommend.

The Geek Squad installation person who came was great " he was knowledgeable, payed attention to detail and installed the TV in perfect spot on the wall. He was quick and courteous, he even cleaned up afterwards and would have him back in a heartbeat if we get another TV.

geek squad was very good at setting up, very professional

Template made installion and positioning very easy.

Very good service.... Be aware, it can be costly...

Did a very thorough job hanging a TV on the wall..

On time, courteous, knowledgeable about product. They mounted the TV and hooked up the soundbar and made sure the apps we use were installed. Great couple of guys.

Make sure to get the Geek Squad and not their 3rd party group to do the Mount/install. The job was done so poorly I had to have the Geek Squad come another day to fix what was wrong or let undone!

Geek Squad employees was great and very nice. They were promptly on time and did not take very long at all. They removed and replaced a old tv bracket and mounted my new 65 inch tv…..Thanks Geek Squad.

The gentlemen that came out to my house did a great job, so professional and made sure it was to my expectations before leaving. I wish they could always be the ones to install any of my items I need installed from bestbuy

On time and very professional, cleaned up after and fast

Geek Squad removed my old TV and mounted the new Samsung 65" TV. They also hauled away the old TV. They did a great job. Good quality work and very professional. The technicians were very professional and courteous.

the service man was very nice and took good care of me