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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1038 Showing 20,741-20,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installation of an LG OLED 65" w/ Soundbar system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation of an LG OLED 65" with an LG soundbar system in our primary bedroom. Crew was on time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting service was worth it. Everything looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very capable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent showed up alone but was very capable and managed the task very well. Put a new TV on an older wall mounting without too much trouble. Helped us with many features of the new TV. Jarell, from the Signal Hill store, was a very good representative for your company

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work but a breakdown in communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called a schedule to move our TV and hook up the sound bar and dvd. The contracted agents got here and were very professional, but only had instructions to move the TV. It was a little frustrating that information wasnt relayed correctly. They were very apologetic but said they didn't have time to do anything else that was requested.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and were very nick and informative but the price is a Lil high in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set-Up Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up went very smoothly. The Geek Squad was on time and their work was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so ease to install and I LIKE THE WAY IT TURNS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast professional installation. On time they brought my 85inch TV inside and hung it on the wall. Connected the Internet and were won there way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient, knew what they were doing and did it. Cleaned up and removed both packaging and old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sony OLED 65 Inch A80J Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the entry level for Sony OLED and it does not disappoint. No complaints after owning and upgrading several TV's. For me, Sony outshines them all in terms of menus, cosmetics and overall value. This is a very sharp TV picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the tech and helper. Tech was very knowledgeable and helpful when it came to mounting. Cables connected in right places with enough length to spare .Just need time to learn the remote but I can do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect will do it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents came in and were professional. The process didn’t take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great. Very courteous and pleasant. Knowledgeable. Cleaned up when he was finished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. Let’s pray it stays that way for a while:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional service opportunity for smart tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was efficient and beautiful. hangs nicely. It would be nice if the installer could have helped me set up streaming for paramount +(which I have) and nbc peacock (which i want)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad do the mounting for my TV they did an excellent job. They arrive on time friendly and professional, they listen to my instructions how I wanted to mount. They fast twenty minutes. Demonstrate before leaving.... The mount is of excellent quality full motion and easy access to connect cables at back of TV. Thanks Geek squad excellent job... I will use them again and recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last TV lasted 13 years so we spent a long time figuring out what we wanted so when it was time to get a new TV setup we were a bit anxious. Long story short the team at store and ten geek squad helped us find the perfect setup for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had the TV and mount quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new TV (55") was easy to have installed with this wall mount. The mount was connected to the studs and then the TV was easily slide on the mount to center it. The TV is very close to the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 mounts and talked with some best buy associates and had a good feeling about my whole purchase. I made it clear that I only wanted the geek squad to do the installation..why did I have a third-party show up. Even the BB associate was like yeah I rather for you to have our guys do the installation. Im upset about that bc I think your word is your word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Great people! Easy scheduling. Highly recommended!

    I would recommend this to a friend