Customer Ratings & Reviews

Awesome service! Great people! Easy scheduling. Highly recommended!

Agents were extremely knowledgeable and professional. Went above and beyond

great job great job great job great job great job great job

The Techs did a great job with the wall mount set up

The agent who set our tv up was every good at what he does.

Quick and easy! Very professional and was very quick!

The guys were extremely helpful and gave me options before mounting the t.v

Geek Squad was great! Third part service sucked! Make sure you get Geek Squad.

Great service. They were on time and handled the equipment very carefully and professionally.

The agent team were not only knowledgeable but friendly and took care with my TV and surrounding items while handling the install.

The new TV resides in a cabinet. The crew of two was really skilled at installing the new bracket--knowledgeable, skilled, good problem solving. However, the bracket I brought them to use from BB was to short to extend the TV out of the cabinet adequately. I asked them to pick up a 42-45" bracket, call me and come back an install it. They initially answered phone calls then stopped answering my number and never cam back to fix the problem.

Professional, courteous and timely. Didn't leave a mess

Geek squad folks always give the best service. I think for the total tech support payment for a year, their service is unmatched. Must have.

Your agents did a professional job and left my property clean. I very much appreciated the care they placed in hooking up my 77” LG tv.

Techs mounted tv perfectly and were very professional

Excellent communication and great service. Wonderful customer service by the geek squad technician

Great camera Takes great pictures!! Easy to use!!!

The team was very friendly and got the job done efficiently. Kept me informed of what they needed to do. The only thing keeping me from giving a 5 star was they didn't ask me to make sure the tv's came on before they left. Wish there was a discount for a total tech member.

They didn't cut right the first time to accommodate the mount cover, so they charged me an extra $50 to sloppily cut more. They charged me to fix their mistake and then didn't even do a good job! They left a huge gap above the mount, a large gap to the left and bottom. Now I have to pay someone to fix the huge gaps. If they measured correctly, it would have fit perfectly. The cable was not mounted correctly to the mount then the wall. He just attached the cable to the back of the tv, so every time we move it, the cable gets caught on the mantel and I have to move the cable. They also charged another $50 extra (both of these charges were after they did them, they did not tell us in advance that they would charge us extra) to put the TV box in the cabinet. I would not recommend them. The upside is, my husband was so upset he went out and mowed the lawn.

Mounted tv with speed and accuracy definitely recommend this service