Customer Ratings & Reviews

I have been a Total Tech member for many years and Agents Fred and Alex were incredible! They installed an in-wall plug socket, a tv titling wall mount and sound bar mount in our son's new house. After the install, they mounted the TV and the Sonos sound bar. They were incredibly knowledgable about the Sonos system and gave us helpful hints about our Sonos speakers, as well as educated us about the Eero internet booster.I highly recommend Fred and Alex for their friendliness, professionalism, knowledge, and cleanliness after the project was completed.

Geek Squad delivered our 75 inch tv and did an excellent job mounting it. They also moved the 55 inch which was previously in the living room and mounted it in the bedroom. I would definitely recommend the services as they were quick, efficient, knowledgeable, and did an excellent job.

OUTSTANDING install and support! Couldn’t be happiest with the service provided by Geek Squad! Informative and on time. A++

Fantastic job on the installation. The installer made sure to cover the operation of my outdoor tv

The technicians went above and beyond, correcting the mounting done previously, and making sure my new TV was secure and ready to go. My husband was telling them why we were replacing our TV--that it had been broken in transit when we hired a JobSquirrel* (company name changed) to move from one apartment to the other. Our technician said "That's why you go with the Geeks!" and really I have to agree. The TV looks beautiful, the installation was quick and professional, and the mount now correctly swivels and tilts as it was meant to rather than the stiff movement we had before. Great work, and super, super friendly staff!

Excellent job done on installation of my wall mount for TV highly recommend

I had Best Buy do the installation and I was extremely happy with the results. They arrived within 5 minutes of the appointment time, got right to work, mounted the TV on a bracket that I had previously had, checked all of the settings on the TV, aided me in downloading several ABS including the local cable service AB that allowed me to return the cable box I had been paying a monthly rental fee for more than 5 years. Both representatives who installed the TV were both courteous and more importantly very knowledgeable concerning the workings of the TV. They gladly answered all my questions.

Ben and his associate did a great job from start to finish. Everything was professionally done, in and out, with no problems or wasted time, and on time, too.

Installation went without a hitch The installer was fantastic, very knowledgeable and very helpful. Do not think I could have had a better individual to setup and explain all details and answered all questions I had.

The guys were great. They communicated during the entire process to make sure it was to my satisfaction. Took the time to show me how to use my tv and set it up to the optimal settings.

My Geek Squad technician, Ariel, was amazing. Very knowledgeable & professional. He worked quickly but ensured I clearly understood what he was doing & why. He showed me how to use my new system in simple, clear terms. And he left the area cleaner than he found it. All in all, a fabulous experience!

The installers did an excellent job. This is the third time I’ve used Geek Squad for television installation.

Geek Squad agents were knowlegable, courteous, professional and efficient. They worked with me to determine the best height for my TV and the installation went smoothly. TV and sound bar look great and are perfectly level.

They did a great job on my tv installation and mount.

Best Buy outsourced this to a local company. The workers were efficient, tidy, helpful, and knowledgable. My TV was up and running in less than an hour. Clean work and great install.

Ian and Steve arrived on time, explained what their plan was and executed it perfectly. Not only did they do a professional install, they cleaned up and spent time with us making sure we knew how to work each component of the TV - receiver and installing our apps and making sure each one worked ! Thanks these two are pros and commend them for representing Best Buy and the Geek Squad in an awesome way!

Bayerd the installer was awesome! Did it all by himself(was kinda skeptical at first, seeing him all alone)! Very polite, professional, answered all my questions and cleaned up after himself too,haha! The only con was not getting a call 24hrs prior to the appointment and narrowing the delivery & install time from 8hours (12pm to 8pm) to at least 2 hrs. (Am not sure if it was best buy’s responsibility) That was like the whole day wasted just waiting. Otherwise, the installation took only an hour from 545 to 645pm! And he connected my soundbar and made sure everything was working well before he left.

The agent's were courteous and professional in the installation!

quick, efficient and knowledgeable. The two technicians were great

Great Geek Squad workers! installed our TVs on the wall in our family room and in our bedroom. They were very professional and competent. Worked out problems with connections and made both TVs work!