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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1042 Showing 20,821-20,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    solid dudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were excellent. They came in, got it hooked up and going for me and were gone in a half hour total. It was certainly money well spent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my TV and connected to my devices. However, I was not informed of a payment prior to the installation date that caused a delay in the replacement

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New TV looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The natal of the mount and TV went smooth and looks great on my inset wall. Unfortunately, we were the last stop of the day and it was late in the evening so the crew couldn’t calibrate the new TV. Watched a YouTube video and it looks excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Expert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician removed the old TV from the wall mount and installed the new one. He also reconnected the sound bar (which required a new cable) and Fire TV. He programmed everything and was very pleasant and courteous throughout. Our new TV is working fine and we're happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation of an above the door TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job ... very experienced expert working on the job who knew exactly what the challenges were for an over the door mount in our master bedroom. Fast, efficent, and excellent workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and were very polite professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why say no when it feels so good to say yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great service by BestBuy & Geek Squad as well. Highly recommend! We purchased an 85" Sony, 55" sony, (3) 43" Sony, JBL 9.1 Soundbar, wall mount brackets for our newly finished basement with theater, multiroom sound system and absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, accountable, reliable, respectful and accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated, extends just right and the tilt is adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, got everything connected and installed wall mount very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have the Geek Squad do your installations if possible, They are truly the best! Not only are they kind & caring but they do everything to perfection. We were so impressed with their service, Thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device great picture great value would def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Definition of Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having GREAT experiences with Geek Squad. They're always professional and are great with their communication. Getting a call before they're to arrive, and communicating what they'll be working on. They show up on time, clean, and are very personable every time. Worth it every time. Keep up the great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleasant, good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad was prompt and friendly. Set up new tv and moved existing tv to another room and mounted. GSquad did forget to hook up cable to 2nd tv but got it on return trip. All of the agents were friendly, helpful and gave good suggestions. Felt very comfortable with them in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! It was a very pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted a smaller TV for us and was very good in explaining how they couldn't mount our larger TV because we have metal studs in our wall and the television would fall off the mount. They called their supervisor and he also explained it to us. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT over 51" as indicated.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT over 51" as indicated. The only mistake made was should have gotten the wall rack that one can adjust. Next time. The mounting was great. The hook up to my devices, Modem, DVR, DVD player, runner, and Sony Juke box not so great. Just do not have the patience to have it correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installer, David. So helpful, really great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the customer service and the same goes for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was a gift for my parents along with the TV they picked out.

    I would recommend this to a friend